Bon Secours — Cardiology, Richmond Community Hospital
Cardiology • Richmond, IN
About
Summary: - Upstate Cardiology is a private Hospitals and Health Care company specializing in heart and vascular care. It operates three offices in the United States (Valatie, NY; Greenville, SC; and Greenville, SC) as part of Bon Secours’ heart and vascular services for Virginia and South Carolina communities. - Core focus: heart and vascular care, with additional services in primary care, family medicine, orthopedics, and cancer care within the Bon Secours network. - Size and finances: about 15 employees with annual revenue around $7.68 million. - Contact and contact centers: main locations in Valatie, NY, and Greenville, SC. For Richmond-specific cardiology options within Bon Secours, you may want to search for Bon Secours cardiology services specifically in Richmond, VA.
Clinic Type
Cardiology
Address
1510 N 28th Street, Suite 210, Richmond, VA 23223
Phone
804-545-2306
emailCompliance@BSMHealth.org
Opening Hours
8:00 am - 5:00 pm
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Hospital level): 63% of patients recommend the hospital (Healthgrades) (N/A)
- ComplaintsBoard (Hospital level): 2.3/5 (0 reviews and 3 complaints)
- Bon Secours website (Cardiology provider level): 4.9/5 (ranges from 72 to 336 ratings depending on provider)
Patients praise
- many individual cardiologists associated with the practice hold high patient ratings (e.g., 4.9/5)
- some patients express satisfaction with the clinical care received from specific heart specialists
Common complaints
- reports of rude, disregarding, and unaccommodating staff
- concerns regarding billing and refund processes
- complaints about wait times in the emergency room
- individual patient dissatisfaction with specific physician care
"Multiple mistakes made during my care which caused long periods of misery. He does not listen to the patient."
— Vitals review for a cardiologist at the facility"All of the staff members were very rude, disregarding, and unaccomodating. I was fully strip searched upon arrival, was not given proper medications, and did not receive any form of acceptable quality treatment."
— Hospital review from uscompanies.netSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Meredith B Sherman, APRN-CNP - Richmond, VA - Nurse Practitioner | Doctor.com — Aug 15, 2025
- Licensed Practical Nurse (LPN) - Cardiology, St. Francis Medical Center in 13700 St. Francis Blvd, Suite 600, Midlothian, VA 23114, United States of America | Nursing at Bon Secours — Feb 16, 2026
- Cardiology practice teams with Lingerfelt for new building in western Chesterfield - Richmond BizSense — Mar 31, 2026
Information sourced from the clinic's website as of July 11, 2026.
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