Bon Secours Thoracic Surgery
Cardiovascular & Thoracic Surgery • Richmond, IN • 1 location described locations
About
Summary: - It lists the organization’s basic details (industry: Medical Practices; headquarters: Glen Allen, VA), and notes 22 employees with modest YoY growth. - Key role highlighted: Donna Dickinson as Director of Endoscopy. - It includes workforce Breakdown (divisions and seniority), and talent flow (sources and alumni destinations). - No specific information about a Thoracic Surgery department or services at "Richmond" is present on this page. Consider searching for Bon Secours Memorial Regional Medical Center’s thoracic surgery department or the Bon Secours St. Mary’s/Richmond hospitals for thoracic surgery services.
Clinic Type
Cardiovascular & Thoracic Surgery
Address
5855 Bremo Road, MOB North, Suite 406, Richmond, Virginia 23226
Phone
804-287-7929
emailCompliance@BSMHealth.org
Opening Hours
8:00 am – 5:00 pm (typical hours); after hours: on-call physician service; appointments by arrangement
Emergency Care
Available 24 hours with on-call physician service; call 911 for life-threatening emergencies
Services Offered
Technology & Equipment
Insurance & Payment
Not explicitly detailed beyond mention of accepting most insurance plans including Medicare.
Cash, Checks, VISA, MasterCard
Languages Spoken
Pricing
Current Offers
Office hours & appointments
FAQs
Are patients seen by appointment?
Yes. Patients are seen by appointment.
Is there valet parking?
There is valet parking offered at the main entrance next to the North building.
Are patients seen by appointment only?
Patients are seen by appointment.
What should I bring to my appointment?
Please remember to bring your insurance card and a list of all medications you are taking.
What if I need to cancel?
Please contact us 24 hours in advance if you need to cancel your appointment.
How can I make a payment or discuss financial options?
To make payment as easy as possible, we accept cash, checks, VISA and MasterCard. For questions regarding your bill, contact the business office at 804-521-9300 or 800-732-7072.
Are there after-hours services available?
After hours you will be transferred to our on-call physician service.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Bon Secours Doctor Profile (Dr. Jenalee Coster): 4.8 out of 5 (44 ratings)
- U.S. News & World Report (St. Mary's Hospital Lung Cancer Surgery Patient Experience): 5 out of 5 (110 reviews)
Patients praise
- Highly skilled surgical care
- Positive and pleasant bedside manner
- Attentive listening to patient concerns
- Three-star rating for heart bypass surgery from The Society of Thoracic Surgeons
- Strong overall patient satisfaction scores for thoracic surgery departments
Common complaints
- Billing and payment system issues
- Difficulties with automated payment systems leading to collection notices
- Lack of clear communication regarding changes to administrative/payment platforms
"Dr Austin Roger's is awesome!!! I can't say enough good things about him! He has people skills!!!"
— Bon Secours Physician Review (Austin L. Rogers, MD)"My visits with Dr. Coster have always been positive, Informative and pleasant. Dr. Coster is a highly skilled surgeon.And I was very fortunate to have her as my surgeon."
— Bon Secours Physician Review (Jenalee N. Coster, MD)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Another Richmond First: VCS Implants Next-Generation Heart Valve Using Abbott Navitor™ Vision Valve - Virginia Cardiovascular Specialists — Sep 8, 2025
- VCS Welcomes Dr. Basyal, First to Perform Abbott AVEIR TM Leadless Pacemaker at St. Mary’s - Virginia Cardiovascular Specialists — Oct 1, 2025
- VCU Health opens new heart and lung clinic at Reynolds Crossing - Richmond BizSense — Sep 5, 2025
- Virginia Cancer Specialists Expands Lung Cancer and Thoracic Oncology Program, Welcomes Thoracic Surgeon Christopher R. Johnson, MD — Nov 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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