CHI Saint Joseph Health - Saint Joseph Berea - Emergency Room, KY
Emergency Medicine • Richmond, KY • Since 2019
About
CHI Saint Joseph Health is a large, faith-based non-profit health system in Kentucky, part of CommonSpirit Health. Key points relevant to Saint Joseph Berea and the area near Richmond: - Organization scope: One of Kentucky’s largest health systems with multiple hospitals, clinics, and care facilities across 35 counties in the state. - Saint Joseph Berea: One of the system’s hospitals, alongside Saint Joseph East, Saint Joseph London, Saint Joseph Jessamine, Saint Joseph Mount Sterling, and others, serving as part of the Berea/Lexington region network. - Emergency care: Includes an emergency department at Saint Joseph East with a dedicated sensory-friendly patient room (recent initiative for pediatric patients). While the sensory-friendly room is at Saint Joseph East, the system’s hospitals (including Berea) provide comprehensive emergency services as part of the network. - Location context: Administrative HQ is in Lexington, KY, with a broad presence across central Kentucky, including facilities in and around Richmond, Berea, and nearby communities. - Mission and impact: The system emphasizes access to care, community partnerships, and a strong mission-driven, faith-based heritage. If you’re specifically looking for Saint Joseph Berea Emergency Room details (hours, capacity, wait times) near Richmond, KY, I can look up the latest ER hours and contact information for Saint Joseph Berea.
Clinic Type
Emergency Medicine
Address
305 Estill Street, Berea, KY 40403
Phone
859-986-6527
MediaInquiries@CommonSpirit.org
Opening Hours
24/7
Telehealth
Yes (telemedicine available)
Emergency Care
Yes
Services Offered
Technology & Equipment
Team
Insurance & Payment
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We accept most insurance plans; copay often required for ER visits. Uninsured patients receive care and financial assistance options.
Copay at time of service (common for ER), Billing and price transparency resources (via site), copay for ER visits, uninsured care with financial assistance options
Languages Spoken
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Pricing
FAQs
What conditions are treated in the Saint Joseph Berea ER?
Life-threatening emergencies (e.g., chest pain, stroke symptoms, difficulty breathing, severe injuries, uncontrolled bleeding); less severe issues may be referred to urgent care.
Is an appointment needed for the ER?
No appointment is necessary; ER operates 24/7.
When should I go to the emergency room?
If you think you may be experiencing a life-threatening emergency, call 911 immediately. You can request that they take you to any CHI Saint Joseph Health emergency room.
Do I need an appointment to visit the ER?
No appointment is necessary. Our ER operates 24/7, providing care for emergencies whenever they arise.
What should I bring to the ER?
Bring a photo ID, insurance card, a list of medications and any relevant medical records. If needed, bring someone who can help provide information about your condition.
Do you offer specialized care for heart attacks?
Yes. Our ER earned chest pain accreditation from the American College of Cardiology (ACC). This means faster, higher level of care for heart attack symptoms with better survival rates.
Do you offer specialized care for mental health emergencies?
Yes. Telemedicine-enabled support available any time; a monitor is rolled into patient rooms for privacy; a counselor can coordinate next steps and potential inpatient care if needed.
What types of emergencies does the ER handle?
The ER handles serious or life-threatening conditions such as chest pain, stroke symptoms, difficulty breathing, severe injuries or uncontrollable bleeding. For less severe issues, urgent care may be more appropriate.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- CMS HCAHPS/Momentary Labs: 5 out of 5 stars (overall patient satisfaction) (102 patient surveys (based on CMS HCAHPS data))
- Nursa: 4.40 out of 5 stars (428 reviews (clinician-submitted))
Patients praise
- High overall patient satisfaction ratings
- Professional, kind, and attentive staff
- Effective and prompt communication from nurses and doctors
- Efficient and well-organized processes
- Compassionate care environment
Common complaints
- Reports of dismissive or inadequate pain management
- Allegations of being unfairly judged or labeled by staff
"The entire staff was super friendly and professional. Thank you all for being so kind."
— Steer Health patient review"I RESPECT & LUV this facility! We, as a family, have used the ER, numerous times... We have ALWAYS been treated w/ nothing but dignity & respect by their staff!"
— LocalityBiz patient review"[They] refused to give me anything for pain and watched me cry and scream and didn’t do anything but expect I was an addict and treated me horrible."
— LocalityBiz patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Saint Joseph Health Launches ‘Reserve a Spot’ for Emergency Room Care | CommonSpirit Health — Dec 15, 2025
- St. Joseph Berea well-positioned despite potential Medicaid Cuts | News | richmondregister.com — Nov 19, 2025
- Saint Joe on solid footing — Nov 19, 2025
- Saint Joseph Health launches ‘Reserve a Spot’ for Emergency Room — Jan 23, 2026
- Saint Joseph Berea: A Hospital Patients Highly Recommend | CommonSpirit Health — Dec 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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