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Richmond, CA Pediatricians | Sutter Health Doctors

Pediatrics • Richmond, CA

Clinic Type

Pediatrics

Address

undefined

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

—

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Healthgrades (Dr. Karen Kruger): 5.0/5.0 (2 reviews)
  • Healthgrades (Dr. Patricia Castaneda-Davis): 5.0/5.0 (1 review)
  • Vitals (Dr. Rebecca White): Not explicitly stated (mixed sentiment) (1 written review)

Patients praise

  • Positive experiences with individual pediatricians, including being thorough, good listeners, and strong advocates for child health
  • High likelihood to recommend specific doctors due to clinical expertise and bedside manner

Common complaints

  • Concerns regarding billing practices, including unexpected charges and difficulties with insurance verification
  • Complaints about scheduling, appointment availability, and long wait times
  • Frustration with communication, specifically difficulties reaching administrative staff and lack of email support
  • Reports of perceived incompetence or lack of accountability in office staff

"We have been so happy with our experience. She is excellent diagnostician and a good advocate for my daughter's needs. She is a good listener and doesn't worry about rushing off to next."

— Healthgrades Patient Review

"The frequent ineptitude by their clinicians and support staff is shocking. And there is no accountability when they sREMOVEDup - on your body."

— BBB Patient Review

"Very frustrating dealing with Sutter Health Billing Department. It behaves like a collection agency and is not interested in looking at the information I mailed them."

— PissedConsumer Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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