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Upperline Health

4.9 out of 5 · 66 reviews

Podiatry • Richmond, IN

About

Upperline Health Richmond is a podiatry clinic in Richmond, Indiana, offering foot and ankle care, wound care, diabetic foot care, arthritis treatment, bunion treatment, and surgical care. The clinic is staffed by podiatrists and nurse practitioners and accepts a wide range of insurance plans including Medicare, Medicaid, and major commercial providers.

Clinic Type

Podiatry

Address

1106 South A Street, Richmond, Indiana 47374

Phone

765-259-0315

Email

—

Opening Hours

Mon-Fri: 8 AM - 5 PM; Sat-Sun: Closed

Services Offered

  • Podiatry
  • Foot & Ankle Care
  • Wound Care
  • Diabetic Foot Care
  • Arthritis Treatment
  • Bunions treatment
  • Surgical care (podiatry)

Team

  • Stephen Offutt, DPM, MS — Podiatrist
  • Cynthia Branson — DNP, FNP-C

Insurance & Payment

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • UnitedHealthcare
  • Medicare
  • Encore Health
  • IU Health
  • MHS
  • ProHealth
  • Sagamore Health Network
  • SIHO
  • Tricare East
  • United Healthcare
  • Medicaid
  • Ascension Personalized Care Package
  • CareSource

We accept a wide range of insurance plans. If your plan is not listed, please contact Upperline Health Richmond at 765-259-0315.

Book Online, Phone payment, In-person payment

Languages Spoken

  • English

Current Offers

New Patient Booking

FAQs

What are the clinic hours?

Mon-Fri: 8 AM - 5 PM; Sat-Sun: Closed. Clinic hours may vary, please call to confirm before visiting.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Reid Podiatry & Pain Management): 4.3 out of 5 stars (22 reviews)
  • Google (Upperline Health Richmond): 4.9 out of 5 stars (66 reviews)
  • Healthgrades (Dr. Stephen Offutt): 2.3 out of 5 stars (9 ratings)

Patients praise

  • Friendly and courteous staff in some settings
  • Effective treatment for foot pain without surgery for some patients
  • Generally positive feedback for Reid Health Podiatry's broader services

Common complaints

  • Dissatisfaction with communication and follow-up (e.g., calls not returned)
  • Wait times for appointments and procedures
  • Perceived lack of care efficacy or poor surgical outcomes in specific instances

"I did not like his attitude at all. He did what he wanted not what I wanted... you cannot call his office directly. They have to call you back...guess what, they don't."

— Healthgrades user review for Dr. Stephen Offutt

"Dr. Jones always takes the time to explain. She is very caring and knowledgeable. She helped my foot pain without needing surgery and time off work."

— Healthgrades user review for Dr. Alisha Jones

"Overall the staff is very friendly and courteous. The pain management division is very slow to respond to phone requests."

— LocalityBiz user review for Reid Podiatry & Pain Management

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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