Family Doctors in Richmond, CA
Primary Care • Richmond, CA
Clinic Type
Primary Care
Address
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Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health: 4.9/5 stars (309 reviews) (309 reviews)
- Healthgrades: 4.6/5 stars (23 reviews)
- Healthgrades: 4.8/5 stars (4 reviews)
- WebMD Care: 5/5 stars (2 reviews)
Patients praise
- Thorough and attentive care, especially when listening to patient concerns
- Effective communication and clear explanation of medical conditions
- Strong follow-up on test results and specialist referrals
- Friendly, professional, and efficient office staff and nurses
Common complaints
- Reports of dismissive bedside manner and poor communication
- Concerns regarding staff unprofessionalism or difficulty accessing staff
- Perceived lack of regard for patient concerns and health history
"Dr.Stern is a clear communicator and reads your medical charts and lab reports beforehand... patients can spend time discussing treatment alternatives instead of small chit-chat with doctor."
— Healthgrades"Dr shih was incredibly dismissive towards my concerns with my health. He fought providing referrals to specialized care... Very poor bedside manner."
— WebMD Care"Terrible doctor. Treats patients as if he has zero regard for their concerns and health. Cold person, and very rude."
— HealthgradesSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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