Primary Care Family Medicine in Richmond | Bon Secours
Primary Care • Richmond, IN
Clinic Type
Primary Care
Address
1041 Sharon Road, Suite 205, King William, Virginia 23086
Phone
804-769-3096
emailCompliance@BSMHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Bon Secours Short Pump Primary Care): 3.7 out of 5 (139 reviews)
- Bon Secours provider page (Stephanie A Crawford, DO): 4.8 out of 5 (261 ratings, 44 reviews)
- Bon Secours provider page (Stacy Miller, MD): 4.9 out of 5 (273 ratings, 38 reviews)
Patients praise
- Doctors described as attentive/listening and thorough (e.g., Dr. Crawford, Dr. Miller)
- Patients report confidence in providers and being treated kindly/respectfully
- Some reviews note ease of access/appointments and helpful use of patient portal (myChart)
Common complaints
- Appointment access delays/long waits reported (e.g., months to get an appointment)
- Customer service or office experience challenges noted (some patients report difficulties)
- Billing/administrative problems reported in Bon Secours experiences (charges error)
"“Dr Crawfoed is the best.”"
— Bon Secours provider page for Stephanie A. Crawford, DO"“Dr. Miller ... always makes me feel heard and important enough for her time and energy, always considers and answers my questions, and is always kind.”"
— Bon Secours provider page for Stacy Miller, MD"“The absolute worst!!!!! It takes months to get an appointment.”"
— Yelp review of Bon Secours Short Pump Primary Care (updated July 2026)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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