Allina Health River Falls Clinic
Family Medicine • River Falls, WI
About
Allina Health River Falls Clinic in River Falls, Wisconsin offers primary care, pediatric care, same-day care, and mental health services for families. The clinic provides online care, secure messaging with providers, and 24/7 scheduling by phone or online, with access to additional hospital services including surgery and emergency care nearby.
Clinic Type
Family Medicine
Address
1617 E Division St
Phone
+17153076600
—
Opening Hours
Mon–Thu 8 a.m.–7 p.m.; Fri 8 a.m.–5 p.m.; Sat–Sun Closed
Telehealth
available
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
Schedule an appointment 24/7
Not explicitly provided; scheduling is available by phone or online with your Allina Health account
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Vibrant Health Family Clinics): 2.9 out of 5 stars (119 reviews)
- Ratings.MD (M Health Fairview Clinics - River Falls): 4.7 out of 5 stars (302 ratings)
- Allina Health (Dr. Carrie J Torgersen): 4.9 out of 5 stars (218 ratings, 91 reviews)
- Allina Health (Dr. Rita M Raverty): 4.9 out of 5 stars (256 ratings, 120 reviews)
- MedicalRecords.com (River Falls Area Hospital): 3.3 out of 5 stars (12 reviews)
Patients praise
- Patients frequently describe physicians and nurses as compassionate, friendly, and attentive
- High praise for providers taking the time to listen to concerns and explain medical conditions clearly
- Clinic environments are generally noted as being clean and organized
- Efficient scheduling and timely appointments are commonly reported for clinic visits
Common complaints
- Frustration with phone systems and wait times when trying to reach the clinic or hospital by phone
- Occasional billing discrepancies or confusion regarding insurance coverage and prescription procedures
- Some reports of disconnected communication or lack of thorough examination in isolated hospital experiences
"We had an amazing experience at their Urgent Care this morning! We were in and out of there with answers... Nurses were so friendly, doctor was quick but explained everything I needed to know."
— Birdeye - Patient review for Vibrant Health Family Clinics"Dr Torgersen always takes the time to listen and work with me for things that will work with menopause symptoms etc."
— Allina Health - Patient review for Dr. Carrie J Torgersen"AH has a horrible phone system. Either no one answers for a very long time or when someone does answer they transfer you to some other department."
— MedicalRecords.com - Patient review for River Falls Area HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cascade Primary Care brings patient-centered direct primary care to RF - Pierce County Journal — Jul 16, 2025
- Cascade Primary Care Opens in River Falls, Wisconsin – DPC News (Direct Primary Care News & Resources) — Jul 22, 2025
- RF doctor shining a light on a different system for health care - Pierce County Journal — Nov 25, 2025
- 2013 Hypertension Control Champion: River Falls Medical Clinic — Jan 21, 2026
- Hudson Clinic - Dr. Kat Hopkins | Integrative & Functional Medicine | Minneapolis, MN | River Falls, WI — Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other family medicine clinics in River Falls, or search the full directory by insurance, ratings, and more.