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Oak Street Health Rock Hill

4.4 out of 5 · 1,101 reviews

Internal Medicine • Rock Hill, SC • 1 location in Rock Hill, SC locations

About

Oak Street Health Rock Hill is a primary care clinic in Rock Hill, South Carolina, specializing in care for Medicare patients. The clinic offers internal medicine, chronic condition management, wellness and preventive care, immunizations, laboratory testing, specialty care referrals, and care coordination services. Located at 1735 Heckle Blvd, it accepts Original Medicare, Medicare Advantage, Medicare Supplement, and Medicare-Medicaid plans.

Clinic Type

Internal Medicine

Address

1735 Heckle Blvd, Unit M-S130, Rock Hill, SC 29732

Phone

(888) 812-1183

Email

—

Opening Hours

Our Medicare doctors are available from 8am-5pm, Monday to Friday

Telehealth

Available (in-person, phone, or video visits mentioned)

Emergency Care

Emergency services not specified

Services Offered

  • Internal Medicine
  • Primary Care
  • Chronic Condition Care
  • Wellness Preventive Care
  • Immunizations
  • Laboratory Testing Services
  • Specialty Care
  • Specialty Care Referrals
  • Care Coordination
  • Medicare navigation
  • Preventive care

Technology & Equipment

  • In-center lab and testing services
  • Urinalysis
  • Metabolic panel
  • A1C
  • Lipid panel
  • COVID-19 testing

Insurance & Payment

  • Original Medicare Part A
  • Original Medicare Part B
  • Medicare Supplement (Medigap)
  • Medicare Advantage (most plans)
  • Medicare-Medicaid Plans
  • Original Medicare
  • Medicare Advantage
  • Most Medicare plans

Accepts most Medicare plans; specific plans accepted may vary by patient and is best confirmed with the clinic

Medicare, Cash, Credit/Debit (implied by typical clinic offerings), Credit/debit cards, Insurance

Languages Spoken

  • English
  • Spanish (via ES site)
  • Spanish (es)

Current Offers

Accepting new patients

FAQs

Is Oak Street Health Rock Hill accepting new patients?

Yes, but a limited number of appointments are available to book online; add your name to the waitlist.

What insurance is accepted?

Oak Street Health Rock Hill accepts Original Medicare Part A and Part B, Medicare Supplements, most Medicare Advantage plans, and Medicare-Medicaid Plans.

Where is Oak Street Health Rock Hill located?

The Rock Hill clinic is at 1735 Heckle Blvd, Unit M-S130 in Rock Hill, South Carolina.

What are the hours of operation at the Rock Hill primary care clinic?

Our Medicare doctors are available from 8am-5pm, Monday to Friday.

What insurance does Oak Street Health Rock Hill accept?

Our Rock Hill location accepts all forms of Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans. Call us at (888) 812-1183 to see if we accept your specific insurance.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Oak Street Health (Rock Hill Location): 5/5 (23 reviews)
  • Piedmont Family Practice at Rock Hill: 4/5 (221 reviews)
  • Novant Health Rock Hill Family Medicine: 4.9/5 (253 ratings, 57 reviews)
  • Atrium Health Primary Care Shiland Family Medicine: 4.3/5 (604 reviews)

Patients praise

  • Knowledgeable and caring providers who listen to patient concerns
  • Professional and efficient office staff at some locations
  • Clean facility environments
  • Personalized attention and ease of scheduling at some private practices
  • Comprehensive range of medical services available

Common complaints

  • Long hold times on the phone and difficulty reaching staff
  • Rude or unhelpful front desk interactions
  • Long wait times for appointments despite arriving on time
  • Concerns regarding medication management and prescription refills
  • Reports of being rushed or experiencing cold bedside manner
  • Patient termination over complaints or insurance issues

"Dr. Sick is a fantastic doctor, that actually listens to YOU and wants to get to the root cause of what is going on, not just giving you another prescription."

— BusinessYab (Rock Hill Primary Care)

"Phone wait time is 15 minutes or more if it’s even open and often I am hung up on. Front desk is not helpful and very rude. Wait times for appts ... can be up to over an hour."

— Birdeye (Atrium Health Shiland Family Medicine)

"I was not impressed with Dr. Martin at all. First time with him, walks in, no introduction, no greeting at all. Barely spoke and was more concerned with getting on with it than taking some time with me."

— Healthgrades (Dr. Stephen Martin)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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