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MercyOne Rockford Family Medicine

4.6 out of 5 · 10 reviews

Family Medicine • Rockford, IL

About

MercyOne Rockford Family Medicine in Rockford, Iowa offers family medicine services including wellness visits for all ages, chronic disease management, acute illness and injury care, lab and X-ray services, EKG, osteopathic manipulative treatment, and nursing home visits. The clinic provides both in-person and virtual appointments with experienced providers.

Clinic Type

Family Medicine

Address

702 E. Main Ave., Rockford, IA 50468

Phone

(not provided)

Email

todd.mizener@mercyone.org

Opening Hours

7:00am - 5:00pm

Telehealth

Yes (virtual visits may be scheduled based on visit reason)

Emergency Care

Available (Hospital and Emergency Department follow-up visits)

Services Offered

  • Family Medicine
  • Primary Care
  • Lab Services
  • X-ray/General Radiology
  • Wellness
  • Pre-Operation History and Physical
  • Hospital and Emergency Department Follow Up Visits
  • Chronic Disease and Medication Management
  • Acute Illness and Injury
  • Minor Procedures
  • Patient Education, Counseling and Health Coaching
  • Nursing Home Visits
  • Osteopathic Manipulative Treatment (OMT)

Technology & Equipment

  • Lab Services
  • X-ray/General Radiology
  • EKG
  • OMT

Team

  • Jodi Heyer, Family Medicine — PA-C
  • Michael Lindstrom, Family Medicine — DO
  • Lisa Kapler, Family Medicine — MD
  • Kimberly Ann Kuehner, Family Medicine — ARNP

Insurance & Payment

—

Payment options not specified on page

Languages Spoken

  • English

FAQs

What services are offered at MercyOne Rockford Family Medicine?

Family Medicine services include wellness, pre-operation history and physical, hospital and ED follow-up visits, chronic disease and medication management, acute illness and injury, minor procedures, patient education and health coaching, lab and X-ray, EKG, coagulation management, osteopathic manipulative treatment (OMT), and nursing home visits.

What are the hours for MercyOne Rockford Family Medicine?

Phone & Address section shows hours: 7:00am–4:30pm or 7:00am–5:00pm on various lines; general hours listed as 7:00am–5:00pm for some days.

Do they offer virtual visits?

Yes, they offer virtual visits (Offers Virtual Visits).

What services are included?

Family Medicine Services Include: Wellness (baby, child, adult), Pre-Operation History and Physical, Hospital and Emergency Department Follow Up Visits, Chronic Disease and Medication Management, Acute Illness and Injury, Minor Procedures, Patient Education, Counseling and Health Coaching, Lab and X-ray, EKG, Coagulation Management, Osteopathic Manipulative Treatment (OMT), Nursing Home Visits.

Photos

What Patients Say

Overall sentiment across review platforms: very positive

  • Birdeye: 4.6 out of 5 stars (10 reviews)
  • MercyOne/Ratings.MD (Dr. Lisa Kapler): 4.9 out of 5 stars (77 verified ratings)
  • MercyOne/Ratings.MD (Dr. Michael Lindstrom): 4.9 out of 5 stars (152 verified ratings)
  • Yelp: 1 star (1 review)

Patients praise

  • Doctors are caring, attentive, and thorough
  • Staff is friendly and helpful
  • Easy-to-understand explanations of medical issues
  • Effective at diagnosing and treating health concerns

Common complaints

  • Difficulty contacting the office via phone

"Very kind and caring for all her patients. Would recommend her to anyone."

— Patient review for Dr. Lisa Kapler

"Dr. Lindstrom is excellent at diagnosing problems and knowing how to treat them."

— Patient review for Dr. Michael Lindstrom

"Tried multiple times over the last 2 days only to get a message saying the office is closed and call back during regular business hours."

— Yelp user complaint

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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