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Oak Street Health Rockford

4.4 out of 5 · 770 reviews

Family Medicine • Rockford, IL • 1 (Rockford, IL) locations

About

Oak Street Health Rockford is a primary care clinic located at 301 E State St in Rockford, Illinois, offering family medicine and primary care services. The clinic provides chronic condition care, wellness and preventive care, immunizations, laboratory testing, specialty care, behavioral health services, and an in-center pharmacy. It accepts Medicare plans and is currently accepting new patients, with doctors available Monday to Friday from 8:30am to 5pm.

Clinic Type

Family Medicine

Address

301 E State St, Rockford, IL 61104

Phone

(888) 812-1183

Email

—

Opening Hours

8:30am-5:00pm, Monday to Friday

Telehealth

Available (in-person, phone, or video visits mentioned)

Services Offered

  • Primary care
  • Family medicine
  • Chronic condition care
  • Wellness & preventive care
  • Immunizations
  • Laboratory testing services
  • Specialty care
  • Behavioral health
  • Pharmacy

Insurance & Payment

  • Original Medicare
  • Medicare Supplement (Medigap)
  • Medicare Advantage
  • Original Medicare Part A
  • Original Medicare Part B
  • Medicare Advantage plans
  • Medicare Supplement (Medigap) plans
  • Medicare-Medicaid Plans

Accepts most Medicare plans; verify specific plan acceptance with clinic

Insurance (Medicare)

Languages Spoken

  • English
  • Spanish (via es/clinicas pages)
  • Spanish

Current Offers

Rockford Primary Care Doctor’s Office – accepting new patients

FAQs

Is Oak Street Health Rockford accepting new patients?

Yes, this location is accepting new patients, with a limited number of online appointments available.

Where is Oak Street Health Rockford located?

The Rockford clinic is at 301 E State St in Rockford, Illinois.

What are the hours of operation at the Rockford primary care clinic?

Our Medicare doctors are available from 8:30am-5pm, Monday to Friday.

What insurance does Oak Street Health Rockford accept?

Our Rockford location accepts all forms of Medicare, including Original Medicare Part A and Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans.

Awards & Accreditations

  • Oak Street Health selected by AARP as the only primary care provider to carry the AARP name

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Oak Street Health (Official Clinic Website): 4.51 out of 5 stars (614 ratings)
  • Birdeye: 4 out of 5 stars (156 reviews)
  • Birdeye (OSF Medical Group - Primary Care): 3.3 out of 5 stars (38 reviews)

Patients praise

  • Friendly and helpful staff members
  • Providers described as knowledgeable, approachable, and good listeners
  • Clean and accessible facilities
  • Short waiting room times for some patients

Common complaints

  • Billing issues and delays in resolution
  • Unprofessional or uncaring staff behavior
  • Difficulty obtaining timely appointments or seeing a doctor instead of a nurse practitioner
  • Disorganized handling of lab work and medical records

"Dr. Dean listens to his health concerns and acts on them. The staff are all very friendly and helpful."

— Yelp

"I’ve had a very disappointing experience with this clinic. From the unprofessional attitude of the front desk staff to the disorganized handling of lab work, everything has been frustrating."

— Birdeye (OSF Medical Group - Primary Care)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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