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Rocky Mount Family Medical Center

4.9 out of 5 · 2,287 reviews

Primary Care Clinic • Rocky Mount, NC

About

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Summary: Family Medical Center of Rocky Mount is a private primary care medical practice in Rocky Mount, NC, offering comprehensive services for families and individuals. Founded in 1983, it operates from 804 English Rd with three offices in Rocky Mount. The center provides family medicine, pediatric care, women's health, geriatrics, chronic disease management (including diabetes and hypertension), lab and radiology services, and ancillary care such as joint injections and dehydration or sunburn treatment. It emphasizes a welcoming, patient-centered experience and uses modern technology. The clinic is currently accepting new patients and is led by Dr. Richard Michal and Dr. Mark Abel, under Generations Family Practice. Contact: 1-252-443-3133.

Clinic Type

Primary Care Clinic

Address

804 English Road, Suite 100, Rocky Mount, NC 27804

Phone

919-375-8880

Email

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Opening Hours

Monday to Friday: 8am-5pm; Closed for lunch 12:00 PM — 1:00 PM

Website

https://www.rmfmc.com/primary-care-doctor

Services Offered

primary care
wellness screenings
vaccinations
preventive treatment
routine physicals
care for diabetes
care for obesity
care for hypertension
annual physicals
health education

Insurance & Payment

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Languages Spoken

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Current Offers

Accepting New Patients

FAQs

What should I consider when choosing a new primary care physician?

Suggestions include checking if doctors are in-network with your insurance, finding expertise for specific medical needs, asking for referrals, and considering practical matters like location, operating hours, and languages spoken; then scheduling initial consultations to determine fit.

How can I make sure the clinic fits my practical needs?

Consider travel time, clinic hours (including evenings or weekends), and the languages spoken by the doctor.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.9/5 stars (2,149 reviews) (2,149)
Healthgrades: 5.0/5 stars (77 reviews) (77)
Healthgrades: 4.9/5 stars (25 reviews) (25)
Healthgrades: 4.4/5 stars (18 reviews) (18)
Vitals: 4.0/5 stars
Vitals: 3.4/5 stars (13 reviews) (13)
Healthgrades: 2.6/5 stars (5 reviews) (5)

Patients praise

Professional and thorough care
Doctors who take time to listen to concerns
Empathetic and respectful bedside manner
Ease of scheduling/availability for some practices

Common complaints

Long wait times
Unresponsive office staff and communication issues
Challenges with prescription refills and patient portals
Reports of dismissive or unprofessional bedside manner by some providers

"My provider, Lee Townsend, was exceptional; very professional and thorough. Nurse was also exceptional. Been a long time since I have had the level of care..."

— Rocky Mount Family Medical Center website

"Dr. Browder has been my Primary Care physician for many years. He has always been caring and responsive to my needs and concerns."

— Healthgrades

"In the past year they had a complete turn over, which has caused a negative experience. Phone calls not returned after multiple attempts, prescriptions not authorized to refilled..."

— Better Business Bureau

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].