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AdventHealth Redmond

4.5 out of 5 · 4,511 reviews

Emergency Medicine • Rome, GA

About

AdventHealth Redmond in Rome, Georgia, is a full-service, nonprofit hospital and medical center focused on patient-centered care. Located at 501 Redmond Road, Rome, it operates as part of AdventHealth Georgia and employs about 249 staff with annual revenue around $187.2 million. The facility is a private, nonprofit hospital under the AdventHealth umbrella, serving the Northwest Georgia region with emergency and urgent care services among other specialties. Main contact: 706-291-0291. Headquarters: Rome, GA. Also known as Redmond Regional Medical Center.

Clinic Type

Emergency Medicine

Address

501 Redmond Rd, Rome, GA 30165

Phone

+1 706-291-0291

Email

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Opening Hours

24/7 emergency care; 24-hour ER care

Emergency Care

Yes (24/7 emergency care)

Services Offered

  • Emergency and Urgent Care
  • Emergency Department
  • 24/7 emergency care
  • STEMI Program
  • 24-bed emergency center
  • Level III Trauma Facility
  • Geriatric Emergency Department (GEDA)
  • Stroke care (Advanced Primary Stroke Center)
  • Carotid endarterectomy and abdominal aortic aneurysm care
  • EMS partnerships for rapid transport to cath lab
  • American Heart Association Gold Plus Get With The Guidelines Stroke program
  • Stroke Quality Achievement Award
  • Stroke Elite Plus Honor Roll
  • Type 2 Diabetes Honor Roll

Technology & Equipment

  • Cardiac catheterization laboratory (cath lab)
  • EMS collaboration for STEMI care
  • Joint Commission certification for carotid endarterectomy and abdominal aortic aneurysm care
  • Advanced Primary Stroke Center designation
  • Geriatric Emergency Department Accreditation (GEDA)
  • Get With The Guidelines Stroke program
  • Gold Plus Stroke Quality Achievement Award
  • Stroke Elite Plus Honor Roll
  • Diabetes care recognition

Insurance & Payment

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Languages Spoken

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FAQs

What conditions does the emergency department treat?

Emergency department offers 24-hour ER care for conditions like broken bones, chest pain or difficulty breathing, gunshot or knife wounds, heart attack symptoms, poisoning, seizures or loss of consciousness, severe burns, severe, persistent stomach pain, stroke symptoms, suicidal feelings.

Know When to Go to the Emergency Room

If you’re experiencing symptoms of a medical emergency, call 911 right away. Our emergency department offers 24-hour ER care for conditions like broken bones, chest pain or difficulty breathing, gunshot or knife wounds, heart attack symptoms, poisoning, seizures or loss of consciousness, severe burns, severe, persistent stomach pain, stroke symptoms, suicidal feelings.

Awards & Accreditations

  • Get With The Guidelines Stroke – Gold Plus
  • Stroke Quality Achievement Award
  • Stroke Elite Plus Honor Roll
  • Type 2 Diabetes Honor Roll
  • Joint Commission designation for carotid endarterectomy and AAA care
  • GEDA accreditation
  • EMS Service Awards 2024
  • Level 3 Geriatric Emergency Department Accreditation (GEDA) by ACEP
  • Joint Commission accreditation for Level III Trauma Facility? (as mentioned)
  • American Heart Association Gold Plus Get With The Guidelines Stroke Quality Achievement Award with Stroke Elite Plus Honor Roll and Type 2 Diabetes Honor Roll

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.5 out of 5 stars (4,511 reviews)
  • Healthgrades: 66% of patients recommend (9 or 10 rating) (N/A)
  • Facebook: 82% recommend (979 reviews)

Patients praise

  • Recognition as a top hospital in Georgia
  • High patient recommendation rates for outpatient services
  • Clinical competence of medical staff and physicians reported by some patients
  • Generally perceived as effective for core medical treatment

Common complaints

  • Difficulties with billing and payment plans
  • Reports of unresponsiveness or difficulty reaching the facility via phone
  • Occasional dissatisfaction with nursing staff attentiveness or bedside manner
  • Concerns regarding cleanliness and facility maintenance

"Emergency room visit for family member. Doctor was good. Nurse terrible. ... They also do not answer their main line phone number...like ever."

— Birdeye Review

"I am currently a patient here. Medically speaking, they take care of you, basically. The nursing staff were attentive to basic needs like meds and snacks."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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