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Atrium Health Floyd and Harbin Clinic

4.8 out of 5 · 928 reviews

Hospice & Palliative Medicine • Rome, GA

About

Atrium Health Floyd and Harbin Clinic (Rome, GA) offer specialized cancer care and general healthcare services as a nonprofit system affiliated with Advocate Health. Based in Rome, Georgia, they provide expert cancer care at every stage, close to home, and emphasize improving health, elevating hope, and advancing healing. The organization employs about 306 people and operates with an annual revenue around $4.4 million. It is part of the Northwest Georgia healthcare network, serving the greater Rome area and nearby regions, including northeast Alabama. If your specific interest is palliative care, the page highlights comprehensive cancer care and supportive services within a local, nonprofit hospital setting, though it does not provide detailed palliative care program information. For precise palliative care offerings, consider contacting Atrium Health Floyd directly or visiting their linked homepage (atriumhealthfloydharbin.org) for patient services and program specifics.

Clinic Type

Hospice & Palliative Medicine

Address

304 Turner McCall Blvd SW; Rome, 30165, United States

Phone

7065095000

Email

%E2%80%AFcustomer.care.line@atriumhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Palliative care
  • Symptom relief
  • Pain management
  • Anti-nausea medications
  • Antidepressants
  • Massage
  • Acupuncture
  • Heat or ice therapy
  • Counseling
  • Spiritual support

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • Advanced Certification Program for Palliative Care by The Joint Commission

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Heyman HospiceCare): 3.7/5 stars (24 reviews)
  • Healthgrades (Atrium Health Floyd Medical Center): 72% patient recommendation rate (N/A)
  • Birdeye (Harbin Clinic overall): 3.3/5 stars (13 reviews)
  • Birdeye (Harbin Clinic Orthopedics): 4.8/5 stars (915 reviews)

Patients praise

  • Compassionate and professional care for hospice and palliative patients
  • Effective symptom management and focus on patient quality of life
  • Supportive staff and clear communication from clinical teams (in positive instances)
  • High ratings for clinical performance and patient-centered approaches in palliative/hospice settings
  • Successful patient advocacy and family support services

Common complaints

  • Concerns regarding administrative and billing policies (e.g., co-pay issues)
  • Reports of rude or unhelpful front desk staff in some departments
  • Occasional complaints about wait times and appointment scheduling difficulties
  • Mixed experiences with provider bedside manner and communication style

"I’m sitting there with tears rolling down my face... This is my sweet daddy, and they took the time to come. We didn’t have Christmas this year because he was too sick. That was our Christmas. It was wonderful. It was one of the biggest kindnesses we received."

— Family member of hospice patient

"I cannot recommend FNP Tori Cochran enough! She listened to all of my concerns and helped me get to the bottom of my problems instead of just brushing them off. She is very knowledgeable, kind, and so easy to talk to."

— Patient review for a Harbin Clinic provider

"Harbin is falling apart at the seams. Days bteaches, invasive book to answer now at every visit... Staff look tired and sad. No one smiles."

— Patient review for Harbin Clinic

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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