Live
The latest clinic and healthcare news, updated daily
Read now

Rome Office

4.8 out of 5 · 915 reviews

Optometry • Rome, NY

About

Book appointmentCall clinicVisit website

Clinic Type

Optometry

Address

255 Avery Lane Rome, NY 13441

Phone

315-336-6633

Email

—

Opening Hours

Monday – Friday: 8:00am–5:00pm

Website

https://costelloeye.com/locations/rome/

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

FAQs

What are the hours?

Monday – Friday: 8:00am–5:00pm

Photos

Rome Office, optometry clinic in Rome, NY — photo 1 of 8Rome Office, optometry clinic in Rome, NY — photo 2 of 8Rome Office, optometry clinic in Rome, NY — photo 3 of 8Rome Office, optometry clinic in Rome, NY — photo 4 of 8Rome Office, optometry clinic in Rome, NY — photo 5 of 8Rome Office, optometry clinic in Rome, NY — photo 6 of 8Rome Office, optometry clinic in Rome, NY — photo 7 of 8Rome Office, optometry clinic in Rome, NY — photo 8 of 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Harbin Clinic Orthopedics Rome (Rome, GA): 4.8 out of 5 (915 reviews)
  • Doctorsa Rome Spanish Steps: 4.9 (217 reviews)
  • Clinica Ars Medica (Rome): 4.2 (40 reviews)
  • Diagest Clinic (Rome): 9.3

Patients praise

  • Professional, friendly, and welcoming staff/clinicians
  • Good communication and patient support (including English support/assistance)
  • Convenient location and efficient/comfortable visit experiences

Common complaints

  • Long waiting times / delays and poor appointment throughput
  • Not enough doctor access/unclear process until after scans
  • Billing/insurance problems and perceived inadequate care (e.g., low-pain management or limited follow-up)
  • Poor communication with English-speaking patients and/or unhelpful staff attitude

"“This place is an absolute disgrace. I left a voicemail for them to call me back… When we arrived… Had to just walk out of my last apt”"

— Birdeye review snippet for Harbin Clinic Orthopedics Rome

"“They waited for at least 3-4 hours… Even though my partner and I made it on time… The count board barely changes. It’s a disgrace”"

— Clinic4All review snippet for Agostino Gemelli University Policlinic

"“Staffs and nurses are very welcoming and nice. I felt very safe and comfortable.”"

— Doctorsa Rome Spanish Steps patient review snippet

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

← Back to directory
ClinAdsby ClinsightBuilt for clinicsYour clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free Clincyby ClinsightBuilt for practicesGet more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call

Comparing your options?

See other optometry clinics in Rome, or search the full directory by insurance, ratings, and more.

More Optometry Clinics