WellNow Urgent Care
Urgent Care • Rome, NY • Since 2012
About
WellNow Urgent Care is a private health‑care network offering walk‑in urgent care services, rapid testing, and treatment for illnesses and injuries. Founded in 2012 and headquartered in Chicago, IL, it operates across Illinois, Indiana, Michigan, New York, and Pennsylvania, with offices and clinics designed as alternatives to emergency rooms. The company has about 703 employees and roughly $176 million in annual revenue. The Rome location is not listed among the summarized office addresses; WellNow typically operates multiple Chicago-area offices and other states listed above.
Clinic Type
Urgent Care
Address
103 West Dominick Street, Rome, NY 13440
Phone
(315) 362-3834
wn5126@wellnow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (Virtual Care; under 5 minutes)
Emergency Care
If you have a true emergency, call 911 immediately
Services Offered
Technology & Equipment
Insurance & Payment
—
Credit and debit cards
Languages Spoken
—
FAQs
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye / Trucker Guide aggregator: 4.5 out of 5 stars (approximately 730-773 reviews (varies by platform))
Patients praise
- clean and professional facility
- kind and attentive staff and providers in many cases
- convenient online scheduling and walk-in availability
- generally efficient service with quick turnaround times
Common complaints
- billing and insurance issues
- inconsistent appointment/walk-in scheduling experiences
- unfriendly or unhelpful staff interactions in specific instances
- stringent documentation/ID requirements for minors
"The first time I went to Wellnow years ago I had a horrible experience and left in tears. However, we returned recently... I was shocked at how wonderful the experience was."
— Birdeye review"If I could give no stars, I would. WellNow provided terrible medical services to my daughter and charged me $1,000 when they should have billed my insurance company, but did not."
— ComplaintsBoard review"Staff was kind and listened. They were very busy and backed up due to an injured patient, and the procedure took a bit. With that said the staff did not let that affect their professionalism nor did they rush their patients out."
— Loc8NearMe reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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