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Baylor Scott & White Cancer Center

4.5 out of 5 · 52 reviews

Cancer Care • Round Rock, TX • Since 1903

About

Baylor Scott & White Cancer Center – Round Rock is part of the Baylor Scott & White Health system, a large nonprofit healthcare network based in Dallas, TX. The facility offers cancer care services within the broader BSWH system, which includes primary care, specialties (including oncology), multiple hospitals, clinics, and imaging centers. BSWH announced in April 2026 that it will discontinue participation in Medicaid and individual ACA marketplace plans, a change impacting Texas residents and employees. For contact or appointment details, refer to the BSWH website or the Round Rock center’s direct listings.

Clinic Type

Cancer Care

Address

Round Rock, Texas

Phone

+15125092195

Email

BSWH@Healthmark-Group.com

Opening Hours

Mon- Fri 8:00am - 5:00pm; Sat Closed; Sun Closed

Telehealth

https://www.bswhealth.com/specialties/virtual-care

Services Offered

  • Cancer care
  • Chemotherapy/medical therapy
  • Radiation therapy
  • Clinical trials
  • Surgery
  • Infusion therapy
  • Patient navigation
  • Second opinion
  • Breast reconstruction
  • Palliative/supportive care

Technology & Equipment

  • Advanced cancer-fighting technology
  • Advanced radiation delivery system
  • Linear accelerator

Team

  • Oncologists — Board-certified oncologists on medical staff

Insurance & Payment

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Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.

Pay Your Bill, Financial Assistance, Insurance plans accepted, Pay a bill online as guest, Pay via MyBSWHealth account, Pay by mail, Pay by phone, Pay in person

Languages Spoken

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FAQs

What are the hours of operation?

Monday–Friday 8:00am–5:00pm; Saturday and Sunday closed.

Do you accept a variety of insurances?

Insurance listings are subject to change; please verify with your plan before scheduling.

How can I pay my bill?

Options include paying online as a guest, using MyBSWHealth, paying by mail, by phone, or in person.

Is there a patient navigation program?

Yes, our Patient Navigation Program assists with education, scheduling, referrals, medical records, and access to clinical trials.

How can I contact a nurse navigator for cancer care?

Radiation oncology: 512.509.2195; Breast cancer nurse navigator: 512.509.2142; Oncology nurse navigator: 512.509.2138.

Awards & Accreditations

  • Accredited by the Commission on Cancer
  • Part of Baylor Scott & White Health, Texas’ largest not-for-profit healthcare system
  • awards (see site)
  • https://www.bswhealth.com/about/awards

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Baylor Scott & White Official Website: 4.5 out of 5 stars (52 reviews)
  • Birdeye: 4.9 out of 5 stars (33 reviews (for Dr. Beth Hellerstedt))
  • Healthgrades: 4.6 out of 5 stars (10 reviews (for Dr. Prashant Gabani))

Patients praise

  • professional and compassionate medical care
  • clear explanations of treatment processes
  • highly rated individual oncologists
  • positive patient outcomes

Common complaints

  • unexpected billing issues
  • frustrating administrative and scheduling processes
  • lack of urgency and communication challenges
  • perceived understaffing issues

"The front desk, the lab, the nurses, PA's, telephone nurses, and Dr. Hellerstedt herself have been so kind and compassionate throughout the years in this ongoing journey."

— Patient review for Dr. Beth Hellerstedt

"BSW 425 University Round Rock -- unethical, terrible communications and long, unnecessary delays."

— Patient review on Sitejabber

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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