Rye, 1 Theall Road, NY
Optometry • Rye, NY
Clinic Type
Optometry
Address
Rye, 1 Theall Road, NY
Phone
914-831-6850
billing@summithealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- OpenGovNY/OpenDataNY: 3.9/5 stars (31 ratings)
- Summit Health (Urgent Care): 4.5/5 stars (716 ratings)
Patients praise
- High praise for the quality, bedside manner, and expertise of specific physicians
- Appreciation for the convenience of having multiple specialists in one location
- Positive experiences with urgent care services being efficient and caring
- Some staff reported as friendly and professional
Common complaints
- Long wait times for appointments and during visits
- Poor administrative and reception service (check-in issues, scheduling errors, lack of communication)
- Difficulties with phone support and customer service reachability
- Concerns regarding lab service efficiency and accessibility
- Occasional reports of unsatisfactory patient care or medical grievances
"I want to thank the West Med team at 1 Theall Road for their courteousness and professionalism. Everyone at that office was super friendly and made me ( the patient) feel cared for."
— Patient review on OpenGovNY/OpenDataNY"The Rye office has horrible customer service. They forced me to reschedule an annual physical and blood work after being "over 10 minutes late" to my appointment while I arrived on time and they checked me in late."
— Patient review on LocalityBiz"We arrived at 12:20 for a 12:30 appointment and are told that the doctor is running 30 minutes late. We go to the waiting area and are there for 35 minutes before one of the nurses walk over to ask us what doctor we are waiting for. We tell her and she tells us we were not properly checked in..."
— Patient complaint on NextdoorSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- The Osborn Gets Approval From Planning Commission to Begin Project | Rye Record — Jun 24, 2026
- The Osborn Plans Major Expansion, But Westchester County Raises Concerns | Rye Record — Aug 13, 2025
- Final Osborn Vote, First Nature Center Presentation on Tonight’s Planning Commission Agenda | Rye Record — Jun 23, 2026
- Waterfront Lot Merger on Forest Avenue, The Osborn Expansion Nears Approval, and Nature Center Access Driveway: Planning Commission Agenda for Tuesday, June 23, 2026 - MyRye.com — Jun 20, 2026
- Expansion of The Osborn Senior Living Campus, Rye Arts Center Expansion: Planning Commission Agenda for Tuesday, July 15, 2025 - MyRye.com — Jul 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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