OB-GYN & Women's Health: Covenant HealthCare Michigan
Obstetrics and Gynecology (Women's Health) • Saginaw, MI • Since 1998
About
Covenant HealthCare is a nonprofit, full-service hospital system based in Saginaw, Michigan, serving the Great Lakes Bay Region and beyond since 1998. It offers comprehensive OB-GYN and women’s health services, including high-risk obstetrics, neonatal/pediatric care, and a birth center. The system features a Level II Adult and Pediatric Trauma Center, cardiology, oncology, orthopedics, robotic surgery, diabetes self-management, and a regional NICU. Covenant operates three U.S. offices (Saginaw, MI) and one office in the United Kingdom, with about 987 employees and roughly $110M in annual revenue. For OB-GYN and women's health specifics, Covenant provides maternity care, neonatal support, and maternal-fetal services within a broad spectrum of medical specialties. Contact: HQ at 1447 N Harrison, Saginaw, MI; main phone lines listed on site.
Clinic Type
Obstetrics and Gynecology (Women's Health)
Address
Covenant HealthCare, 900 Cooper, Saginaw, MI 48602
Phone
(989) 583-0000
childbirtheducation@chs-mi.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.5 out of 5 stars (18 reviews)
- rater8 (Dr. Kristine Spence): 4.8 out of 5 stars (154 ratings)
- rater8 (Dr. Olivia Phifer-Combs): 5.0 out of 5 stars (169 ratings)
Patients praise
- Some providers, such as specific OB-GYNs, received high ratings for being personable, knowledgeable, and caring
- Positive experiences with maternity care and NICU services for some patients
- Instances of thorough and efficient care from specific medical staff
Common complaints
- Reports of poor customer service and communication from staff
- Allegations of hospital negligence regarding patient safety, including a sexual abuse lawsuit against a physician
- Concerns regarding billing practices and medical expenses
- Experiences of long wait times and poor coordination in emergency or specialized departments
"I absolutely LOVE HER! She is truly the kindest, most caring woman let alone doctor I have met. She makes me feel safe and takes her time."
— rater8 review for Dr. Olivia Phifer-Combs"The phone operators and customer service is the WORST I have ever had. You guys need to be more respectful and patient when working with people."
— Covenant Healthcare Mackinaw review"Dr Spence is very nice and knowledgeable. She listens and asks me if I have questions or need to discuss anything before I go."
— rater8 review for Dr. Kristine SpenceSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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