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Corewell Health Family Medicine - Royalton

4.8 out of 5 · 73 reviews

Direct Primary Care • Saint Joseph, MI

About

Corewell Health Family Medicine - Royalton is a family medicine clinic located at 3900 Hollywood Rd Door F in Saint Joseph, MI. The clinic offers direct primary care services as part of Corewell Health's network of ambulatory and outpatient locations across Michigan.

Clinic Type

Direct Primary Care

Address

3900 Hollywood Rd Door F, Saint Joseph, MI 49085

Phone

269.429.2992

Email

best@corewellhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Corewell Health Provider Profile (Kamelia O Burrell-Fowler, NP): 4.8/5 (based on 130 ratings) (48 reviews)
  • Corewell Health Provider Profile (Tonya R Fisher, NP): 4.7/5 (based on 70 ratings) (25 reviews)

Patients praise

  • attentive and caring clinical providers
  • staff members described as friendly and helpful, especially lab and imaging technicians
  • good communication from specific nurse practitioners
  • reasonable turnaround time for some test results

Common complaints

  • long wait times for appointments
  • "facility fee" charges for outpatient visits causing significant patient concern
  • reports of rude, unprofessional, or uncooperative billing customer service agents
  • difficulties accessing specialists in the Southwest Michigan area
  • frustration with administrative processes like redundant check-in kiosks

"Excellent care. Kamelia is attentive, respectful and a good communicator. I always have a positive experience with her."

— Corewell Health Provider Profile Review

"Everytime I go there, everyone is so friendly and helpful! ... The two techs ... were amazing at explaining the entire process and were so kind and patient with me."

— LocalityBiz Review

"Imagine my shock when the bill I received from the Corewell Family Health practice was $2,542.00. for one visit! They are now adding a "facility fee" ... I cannot believe a hospital system is gouging our insurances this way!"

— Better Business Bureau Customer Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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