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Mercy Gastroenterology

4.7 out of 5 · 162 reviews

Gastroenterology • Saint Louis, MO • Since 1886 • Multiple locations including Mercy Hospital St. Louis, Chesterfield, Clayton-Clarkson, Lake St. Louis, Zumbehl Road; two satellite endoscopy centers locations

About

Mercy Gastroenterology at Mercy Hospital Saint Louis is part of Mercy, a nonprofit Catholic health system based in Chesterfield, Missouri. Mercy operates multiple hospitals and outpatient clinics across Arkansas, Kansas, Missouri, and Oklahoma, employing thousands of staff and serving as a large nonprofit health provider. The Saint Louis area Gastroenterology services are affiliated with Mercy Hospital Saint Louis, a Mercy system facility.

Clinic Type

Gastroenterology

Address

Mercy Hospital St. Louis, 615 S. New Ballas Rd, St. Louis, MO 63141

Phone

(314)2025114?

Email

disabilityaccommodations@mercy.net

Opening Hours

Hours: {{ vm.hoursMessaging }}

Services Offered

  • Gastroenterology
  • Endoscopy
  • Biliary endoscopy
  • Endoscopic ultrasound
  • Management of chronic liver disease
  • Imaging
  • Laboratory services
  • Surgery centers

Technology & Equipment

  • Endoscopy
  • Endoscopic ultrasound
  • Imaging
  • Laboratory services

Insurance & Payment

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Not specified on page

Languages Spoken

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FAQs

What is hospital-based service?

Hospital-based services are provided by Mercy Hospital St. Louis and include imaging and lab services and surgery centers; billed separately from physician services, which may affect co-pays or deductibles.

Colonoscopy Instructions

Download Review these instructions at least seven days before your colonoscopy.

GI Procedure FAQs

Download Get answers to frequently asked questions before colonoscpy/endoscopy procedures.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mercy post-care survey: 4.8/5 (based on 106 responses) (106)
  • WebMD Care (Dr. Parul Gor): 3.0/5 (10)
  • Vitals (Dr. Paul Buse): 4.4/5 (7 reviews)
  • WebMD Care (Dr. Paul Buse): 5.0/5 (17 ratings / 1 review)
  • WebMD Care (Dr. Laura Ulmer): 5.0/5 (2 reviews)
  • Birdeye (Mercy Gastroenterology - Lake Saint Louis): 4.5/5 (56 reviews)

Patients praise

  • Individual providers often receive high praise for bedside manner and competence
  • Successful outcomes in critical or urgent procedures
  • Some patients appreciate providers who listen and explain conditions clearly

Common complaints

  • Difficulty scheduling appointments and long wait times for procedures
  • Unresponsive office staff and communication issues (e.g., failure to return calls)
  • Unprofessional behavior by office staff or feeling dismissed by providers
  • Lack of clear explanations or personalized attention during visits
  • Disputes over appointment cancellations and rescheduling policies

"Although Dr. Buse has a warm and caring manner and seems to be very competent at his job, making an appointment with him and actually to see him at the appointed time is a challenge."

— Vitals patient review for Dr. Paul Buse

"I came to Mercy with a major GI bleed and almost died but Dr. Ulmer was able to stop the bleeds and save my life."

— WebMD patient review for Dr. Laura Ulmer

"Absolutely awful. Good luck trying to make an appointment. They hardly ever pick up the phone, and when they do, they make it as difficult as possible."

— LocalityBiz patient review for Mercy Clinic Gastroenterology

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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