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Total Access Urgent Care

Urgent Care • Saint Louis, MO

Clinic Type

Urgent Care

Address

3114 S Grand Blvd, St. Louis, MO 63118

Phone

(314) 696-2178

Email

edu@urgentcaregroup.com

Opening Hours

Daily Hours: Sunday–Saturday 8am–8pm

Telehealth

https://totalaccessurgentcare.patientbondcloud.com/virtual-care/home

Emergency Care

Urgent Care, not Emergency Room

Services Offered

  • Urgent care
  • Walk-in clinic

Insurance & Payment

  • Blue Cross Blue Shield
  • Medicare
  • Cigna
  • United Health
  • Aetna
  • ACI
  • Fringe Benefit
  • AARP
  • Loomis
  • Trustmark
  • Liberty National
  • Quantum Health
  • Tricare
  • Trinity
  • UnitedHealth Care
  • Blue Shield of California? (Not specified)

We accept most major insurance companies. Here are some of the more commonly seen insurances accepted at this location.

Self-pay, Pay by bills online (see site), Pre-Visit Forms (online check-in)

Languages Spoken

—

FAQs

What are the hours for Tower Grove location?

Daily Hours: Sunday-Saturday 8am - 8pm.

What is the address of Tower Grove location?

3114 S Grand Blvd St. Louis, MO 63118.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Company-wide): 4.9/5 stars across company-wide reviews (4,940 reviews)
  • Better Business Bureau (Company-wide): 1.25/5 stars

Patients praise

  • Friendly, welcoming, and professional staff
  • Efficient and quick service times for appointments and walk-ins
  • Convenience of on-site services like X-rays and lab testing
  • Ease of online scheduling and check-in processes

Common complaints

  • Concerns regarding billing practices and payment collection procedures
  • Negative experiences with billing department responsiveness
  • Occasional complaints about wait times or perceived lack of urgency in care for specific medical needs

"Everyone from front desk to care staff were friendly and efficient."

— Recent patient review (March 2026)

"Horrible billing department.. will come after you and your account even when your insurance paid 100% of bill already."

— BBB Customer Review (2025)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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