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Mercy-GoHealth Urgent Care

Urgent Care • Saint Louis, MO • 1 location referenced: Mercy-GoHealth Urgent Care, St. Louis, MO locations

Clinic Type

Urgent Care

Address

St. Louis, MO

Phone

678-774-7100

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes, telemedicine/virtual visits available

Emergency Care

Mercy Emergency Room (911 for life-threatening conditions)

Services Offered

  • Urgent care
  • Telemedicine
  • Virtual visits
  • Primary care referrals
  • Emergency guidance
  • Integrated EMR
  • Laboratory services
  • X-ray
  • Urinary tract infections
  • Allergies
  • Asthma
  • Cold and flu
  • Ear infection
  • Flu shot
  • Illness
  • Injury
  • Rash/skin infection
  • Sore throat
  • Strep throat
  • RSV
  • Sports physicals
  • COVID-19 testing

Technology & Equipment

  • EMR system
  • Telemedicine
  • X-ray
  • Labs

Team

  • Dr. Michael Klevens — Physician
  • Sarah Coy — Provider

Insurance & Payment

—

Online payment portal

Languages Spoken

—

Pricing

  • In-network with most major Missouri and national insurance plans; affordable same-day pricing for patients without insurance

FAQs

What should I do in a life-threatening condition?

Head to Mercy Emergency Room or call 911.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv (Maplewood location): 4.8/5 (based on 7,189 ratings) (7,189)
  • Zocdoc (Maplewood location): 4.84/5 (based on 43 ratings) (43)
  • Birdeye (Oakville location): 3.9/5 (based on 264 ratings) (264)
  • Solv (Hampton Village location): 4.8/5 (based on 35 ratings) (35)

Patients praise

  • efficient and fast service for many patients
  • friendly and helpful medical staff reported in numerous positive reviews
  • clean and well-maintained facilities reported by many visitors
  • convenient ability to book appointments online
  • easy access for minor injuries and illnesses

Common complaints

  • billing issues and insurance overcharging concerns
  • unfriendly or dismissive front desk and clinical staff interactions
  • long wait times despite scheduling appointments
  • perceived lack of diagnostic capabilities like x-rays or bloodwork at some locations
  • misdiagnosis or inadequate treatment experiences
  • reports of poor cleanliness in some instances

"In hindsight, I should have gone to an ER... Employee grabbed my fractured leg with both hands, then realized her mistake after seeing my x-ray."

— Solv review

"My only complaint was that the front desk receptionist was not friendly. I don't think she ever once made eye contact with me while I was checking in. But the doc and the medical assistant were both fantastic..."

— Zocdoc review

"The staff was great, very cheerful and happy. The Nurse Practitioner explained everything and listened intently to the answers to her questions."

— GoHealth Urgent Care patient testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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