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Broadwater Hearing Care

5 out of 5 · 255 reviews

Audiology • Saint Petersburg, FL

About

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Broadwater Hearing Care is a full-service audiology practice in St. Petersburg, Florida, serving the community since 1988. The clinic offers hearing evaluations, hearing aid fittings and repair, tinnitus relief, ear wax management, and hearing protection, with devices from all major manufacturers. Dr. Susan E. Terry, a board-certified audiologist, leads the practice and specializes in difficult-to-treat hearing loss.

Clinic Type

Audiology

Address

St. Petersburg, FL

Phone

7272050134

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://broadwaterhearingcare.com/

Services Offered

Hearing evaluations
Hearing aid fitting
Hearing aid repair
Hearing protection
Tinnitus relief
Ear wax management
Brain hearing services
Hearing tests
Hearing aid types/types of hearing aids
Comprehensive diagnostic evaluations
Personalized hearing solutions

Technology & Equipment

Advanced technology-based hearing evaluations
Latest hearing technology

Team

Dr. Susan Terry — Audiologist

Insurance & Payment

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Languages Spoken

English

FAQs

What makes Broadwater Hearing Care unique?

Full-service audiology practice offering devices from all major manufacturers and personalized care.

How long has Broadwater Hearing Care served the community?

Since 1988.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: positive

HealthyHearing.com: 4.98/5 (63 reviews)
AudiologistDirectory.com: 5/5 (176 reviews)
Yahoo Local: 5/5 (16 reviews)

Patients praise

Professional and knowledgeable care.
Attentive, caring, and thorough communication from Dr. Terry and staff.
Effective hearing aid repairs and adjustments.
Family-like office environment.
Helpful education on products and services.

Common complaints

Reports of unprofessional behavior, including being described as arrogant, condescending, or rude by some patients.

"There is no waiting; she thoroughly educates you on the service and products. The office setting feels like a family visit. She is exemplary and a model for how patients should be treated."

— Patient review on HealthyHearing.com

"I experienced Dr Terry and her office manager Laura as extremely arrogant, condescending, dismissive, and rude."

— Patient review on Yahoo Local

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].