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Family Medicine in Salem, MA - Primary Care | Specialists | Physicians

Family Medicine • Salem, MA • 1 Highland Avenue, Salem, MA 01970 (Mass General Brigham Family Medicine in Salem) locations

Clinic Type

Family Medicine

Address

81 Highland Avenue, Salem, MA 01970

Phone

978-741-1200

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If this is a medical emergency, call 9-1-1. For immediate help with a psychological crisis, including suicidal thoughts, call 9-8-8.

Services Offered

—

Team

  • Amer El-Haddad — MD
  • Amy Akinhanmi — MD
  • Nicholas John Urbanczyk — DO
  • Roopa L Chari — MD
  • Lauren Elizabeth Nadler — MD
  • Clark A Van Den Berghe — MD
  • Zev Aeschliman Allen — MD, MBA, MD, MPH
  • Zoe Leigh Gordon — MD, MPH
  • Erin F Heiskell — MD
  • Cynthia L Walendziewicz — MD
  • Bianca Faustine Melo — DO, MPH
  • Laura J Simpson — MD

Insurance & Payment

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Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD Care (Dr. Jeffrey Gold): 4.5/5 (22 ratings) (22)
  • Mass General Brigham (Dr. Paul Dardeno): 4.9/5 (337)
  • Mass General Brigham (Dr. Yuriy Levin): 4.9/5 (370)
  • Mass General Brigham (Dr. Kathleen Ayers): 4.9/5 (160)
  • Healthgrades (Dr. Anil Dubey): 3.9/5 (14)
  • Healthgrades (Dr. Maury McGough): 4.3/5 (12)
  • Yahoo Local (North Shore Physicians Group): 1.5/5 (7)

Patients praise

  • Many individual physicians are highly regarded for being thorough, knowledgeable, and compassionate
  • Patients appreciate doctors who take their time and do not rush visits
  • Strong relationships with long-term providers; many patients express gratitude for high-quality care
  • Effective follow-up and clear communication reported for specific providers

Common complaints

  • Administrative disorganization and poor communication (e.g., appointment rescheduling issues, failure to return calls)
  • Staff perceived as rude, unhelpful, or judgmental
  • Difficulty with prescription management and referrals
  • Perceived lack of attentiveness during appointments

"Dr. Dardeno has been my primary care physician for several years now. He's always been respectful, always listens, always seems to care what I'm saying. And he's by far probably the best doctor that I've had over the years."

— Patient review for Dr. Paul Dardeno

"I have been a patient at this provider for less than two months and so far I have seen they are disorganized, unaccountable, and uncaring."

— Patient review for Salem Family Health Center

"I never feel rushed during an appointment, and I always leave confident in the quality of care he provides."

— Patient review for Dr. Yuriy Levin

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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