SSM Health Medical Group
Family Medicine • Salem, IL • Since 1872
About
SSM Health Medical Group in Salem: Not explicitly listed on the official SSM Health site. SSM Health is a Catholic nonprofit health system based in St. Louis, operating hospitals, clinics, home care, hospice, and virtual care across Illinois, Missouri, Oklahoma, and Wisconsin, with a large network of providers and locations. For a precise Salem location, contact SSM Health directly or search for “SSM Health Salem” within their regional directories or the Salem, IL/OR area listings, as the provided highlights don’t specify a Salem site.
Clinic Type
Family Medicine
Address
1250 W. Whittaker St., Salem, IL
Phone
618-548-3740
community.benefits@ssmhealth.com
Opening Hours
7:00 am - 6:00 pm
Telehealth
SSM Health Express Virtual Care available
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at SSM Health Medical Group Salem?
Primary care, pediatrics, wellness exams, vaccinations, and chronic disease management, with radiology, lab collection, and physical therapy available at the Salem office.
What services are provided at SSM Health Medical Group in Salem?
Radiology, lab collection and physical therapy services; primary care, pediatrics, wellness exams, vaccinations, chronic disease management.
Is there financial assistance available?
As a National Health Service Corps site, this practice serves all patients regardless of their ability to pay. Discounts for essential services are offered based on family size and income.
What are the providers at this location?
Heidi Thompson, APRN-CNP; KJ Norman, APRN-CNP; Mahvish Zahoor, MD.
What are the clinic's hours?
Opening hours shown as 7:00 am – 6:00 pm; some services may have slightly different hours as listed in the highlights.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- SSM Health Official Site (Clinic Level): 4.9 out of 5 (118 ratings)
- Dr. Mahvish Zahoor (Provider Level): 4.8 out of 5 (161 ratings, 47 reviews)
- KJ Norman, APRN-CNP (Provider Level): 4.9 out of 5 (37 reviews)
Patients praise
- Attentive and active listening
- Compassionate and caring demeanor
- Knowledgeable and professional care providers
- Thorough communication and clear explanations
- Feeling valued as a patient and not rushed during appointments
Common complaints
- Perception of provider being uninterested or dismissive
- Feeling of being belittled or dealt with in a superior manner
"She is not interested in what you want or have to say, has her mind made up and justifies it. Comes across as superior, which gives you a belittling feeling."
— Dr. Mahvish Zahoor Patient Review"She is just amazing. She actually really sits and listens to you and what you’re going through. She really cares, it’s genuine."
— KJ Norman, APRN-CNP Patient Review"She cares, she listens, and she NEVER asks me 'what are we here for today'. When she walks in the room she’s ready for me."
— SSM Health Family Medicine Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Women's Health Services: Caring for Women - SSM Health — Jul 3, 2026
- SSM Health Medical Group welcomes Kathy Norman, MSN, RN, FNP-C | SSM Health — Dec 1, 2025
- Find a Doctor - SSM Health — Jul 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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