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LewisGale Medical Center

4.2 out of 5 · 235 reviews

Gastroenterology • Salem, VA

Clinic Type

Gastroenterology

Address

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Phone

(844) 706-8773

Email

PARA.HCARecordsRequestRIC@hcahealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (LewisGale Physicians Gastroenterology): 4.5/5 (213 reviews) (213)
  • Healthgrades (Dr. Joseph Nelson III): 4.9/5 (37 reviews) (37)
  • WebMD (Dr. Joseph Nelson): 4.5/5 (47 ratings) (47)
  • PissedConsumer (LewisGale Medical Center): 1.6/5 (22 reviews) (22)

Patients praise

  • Competent and knowledgeable medical professionals
  • Appreciation for bedside manner of specific doctors
  • Compassionate and courteous nursing staff
  • Efficient clinical processes when not impacted by administrative issues

Common complaints

  • Administrative inefficiencies and long wait times
  • Communication barriers and difficulties reaching the practice by phone
  • Concerns regarding billing practices and costs
  • Perceived lack of empathy or feeling unheard during consultations
  • Occasional reports of rude staff or poor service attitude

"When I first entered this practice, I really thought I was gonna die and Dr. Shannon Snyder and her nurse. Allison has helped me so much and I appreciate it greatly my symptoms have improved and in fact, I’m going back to work today."

— Birdeye Reviewer

"He may run a little late from time to time because he always spends as much time as needed with his patients - never in a rush to move you along."

— Healthgrades Reviewer (regarding Dr. Joseph Nelson III)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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