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Beltone Hearing Care Center

4.8 out of 5 · 78 reviews

Hearing/Audiology • Salem, VA

About

Beltone Hearing Care Center in Salem, VA offers free hearing assessments, hearing aid fittings, and ongoing care from Beltone Hearing Care Practitioners. Located at 1917 Electric Road in the Ridgewood Farms Shopping Center, the clinic has served the Salem community since 1967 and accepts many insurance plans with financing options available.

Clinic Type

Hearing/Audiology

Address

1917 Electric Road, Ridgewood Farms Shopping Center, Salem, VA 24153

Phone

(540) 389-8700

Email

—

Opening Hours

Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

Telehealth

Remote and virtual care options available

Services Offered

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Technology & Equipment

  • Beltone Envision
  • Multi-Mic+
  • Newsweek-recognized customer service
  • Tinnitus counseling? (mentioned in list)

Insurance & Payment

  • AARP
  • Aetna
  • Anthem
  • BCBS Federal
  • BlueCross BlueShield
  • CareFirst BCBS
  • CareSource
  • Centene
  • Cigna
  • Federal Employee Program
  • GEHA
  • Great Hearing Benefits
  • Humana
  • Kaiser Permanente
  • State Medicare Program
  • TRICARE
  • TruHearing
  • United Healthcare
  • WellCare
  • Workers' Compensation
  • Most Major Insurance Plans Accepted - Call to Verify
  • Other - Please call for information

Most Beltone locations accept a wide range of major insurance providers, including Medicare.

In-store purchases, Financing options, Insurance accepted, American Express, Cash, Checks, Credit Cards, Debit cards, Discover, Financing Options Available, MasterCard, Visa

Languages Spoken

  • American Sign Language
  • English

FAQs

What services are offered at Beltone Salem?

Free hearing assessments, hearing aid fittings, and ongoing care from Beltone Hearing Care Practitioners.

How do I schedule an appointment?

Take the first step toward better hearing and schedule an appointment with us today.

Do you accept insurance?

Yes, we work with many insurance plans; call to verify specific coverage.

What are the hours?

Monday–Friday 9:00 AM–5:00 PM; Saturday and Sunday closed.

Where is Beltone Salem located?

1917 Electric Road, Salem, VA 24153, in the Ridgewood Farms Shopping Center near Kroger.

What financing options are available?

Financing options are available for hearing aids and related services.

What languages are supported for assistance?

American Sign Language and English are available.

Awards & Accreditations

  • Newsweek Best in Customer Service for Hearing Care (2025)
  • Newsweek Best of the Best in Hearing Care for 2025
  • CES 2025 Innovation Awards Honoree for Beltone’s Multi-Mic+ (Accessibility & AgeTech)
  • Beltone Envision awarded 2025 Gold Stevie Award for Technology Excellence
  • Buyer recognized by Newsweek 2025
  • Newsweek: Best in Customer Service in Hearing Care
  • Beltone Envision™ award-winning technology recognition
  • CES Innovation Awards Honoree - 2025 (Multi-Mic+)
  • Gold Stevie Award Winner for Technology Excellence - 20??
  • Business Intelligence Group AI Excellence Award - 2026

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Beltone official website: 4.8 out of 5 stars (76 reviews)
  • Yelp: 5.0 out of 5 stars (based on 2 reviews) (2 reviews)

Patients praise

  • Patients praise the professionalism and kindness of the staff.
  • Reports of thorough and caring patient service, including taking ample time with individuals.
  • Recognition for providing clear education on hearing aid use and maintenance.

Common complaints

  • Some customers have filed complaints, with the Better Business Bureau noting three complaints in its recent reporting period.
  • Occasional dissatisfaction regarding clinical recommendations and service experiences has been reported.

"I have been a patient of Chris at Beltone for over 5 years. He is an outstanding professional who deeply cares about his patients. He takes whatever time is needed and never pressures."

— Yelp review

"Was scared to death to have hearing checked, but knew I needed to. Went to see Travis Smith at this location & to say he was a blessing is an understatement."

— Yelp review on MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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