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Carilion Clinic Infectious Disease

4.8 out of 5 · 13 reviews

Infectious Disease • Salem, VA • Since 1899

About

Summary: The Carilion Clinic is a nonprofit integrated health care system based in Roanoke, Virginia, operating seven hospitals in western Virginia, plus physician practices, pharmacies, and wellness services. It partners with Virginia Tech on the Virginia Tech Carilion School of Medicine and Research Institute. The organization employs about 13,200+ people and serves 70+ specialties across 225 sites, making it the Roanoke Valley’s largest employer. For infectious disease-specific needs in Salem, Carilion Clinic would typically route through its infectious disease department or the Virginia Tech Carilion School of Medicine affiliated infectious disease services at nearby Roanoke-area facilities.

Clinic Type

Infectious Disease

Address

P.O. Box 13367, Roanoke, Virginia 24033, US

Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: positive

  • Carilion Clinic website: 4.8/5 based on 13 total reviews for a specific provider within the department (13 reviews)

Patients praise

  • Patients describe providers as professional, kind, and cordial.
  • Some providers are noted for actively listening to patients and demonstrating genuine care for their well-being.
  • Positive experiences with staff demeanor and communication.

Common complaints

  • Reports of poor customer service within the broader Carilion Clinic system, including difficulties with appointment scheduling and communication.

"Excellent and professional demeanor and conduct. Very kind and cordial."

— Carilion Clinic provider profile review

"My provider is wonderful and very caring about my health and personal well-being."

— Carilion Clinic provider profile review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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