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Foot & Ankle Specialists of Southwest Virginia

4.5 out of 5 · 67 reviews

Podiatry • Salem, VA • multiple locations

About

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Foot & Ankle Specialists of Southwest VA is a podiatry practice in Salem, VA that treats foot and ankle conditions including heel pain, bunions, ingrown toenails, toenail fungus, diabetic foot care, and foot and ankle surgery. Since 1999, the practice has served patients across Salem, Roanoke, Martinsville, and the Alleghany region with personalized treatment plans using diagnostic tools and both surgical and non-surgical therapies.

Clinic Type

Podiatry

Address

7580 Peachwood Dr, Newburgh, IN 47630

Phone

(540) 344-3668

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.faaswva.com/

Services Offered

Podiatry
Foot and ankle care
Foot surgery
Diabetic foot care
Arthritis care
Heel pain
Toenail fungus treatment
Ingrown toenails
Plantar fasciitis
Hammer toes
Flat feet
Nerve disorders
Warts
Fungal toenails
Fractures & trauma
Neuromas
Tendonitis
Custom orthotics
Wound care
Foot & ankle reconstruction
Joint replacement (foot/ankle)
Athlete’s foot treatment
High arches
Corns
Bunions
Nail care
Foot and ankle imaging
Diagnostics
Surgical and non-surgical treatments

Team

Dr. Charles Zelen, DPM — DPM

Insurance & Payment

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Languages Spoken

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Current Offers

New Patients

Social Media

Twitter Youtube Facebook

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Trustindex.io (Foot & Ankle Specialists of Southwest VA): 4.5 (appears as 4.5/5) (Not clearly stated in provided snippet)
The Toenail Clinic Directory (Foot and Ankle Specialists of Southwest Virginia, FASMA): 4.5/5 (67 reviews)
Healthgrades (Dr. David Nielson, DPM): 3.0 Star Rating (10 reviews)
Healthgrades (Dr. Boyd Jensen, DPM): 5.0 Star Rating (1 review)
Healthgrades (Dr. Ivan Rubiano, DPM): 5 out of 5 likelihood to recommend (rating not shown in snippet) (Not stated in provided snippet)
BBB (Foot and Ankle Associates of Southwest Virginia, P.C.): A+ (BBB rating) (Not applicable (BBB profile page))

Patients praise

Friendly and respectful/front-office or staff demeanor
Providers are knowledgeable and professional with good bedside manner
Patients report being listened to and questions answered; clear explanations of conditions
Shorter wait times / timely appointments (mentioned positively by some)
Good clinical outcomes (e.g., relief from pain, recovery, successful care)
Described as patient-first and thorough examinations with personalized treatment

Common complaints

Administrative/billing issues (repeated billing for $50 mentioned)
Long wait times for appointments (mentioned by some)
Hygiene/cleanliness concerns in exam rooms (raised by some reviews)
Communication lapses regarding follow-ups (mentioned)
Scheduling/office-move issues (appointment moved without notice)

"“From the time I walked through the front door, until the time I left the office I was treated with efficiency and respect in every area of my visit.”"

— Trustindex.io review snippet for Foot & Ankle Specialists of Southwest VA (faaswva.com)

"“some concerns regarding hygiene in exam rooms have been raised”"

— Wheree listing summary for FOOT AND ANKLE SPECIALISTS OF SOUTHWEST VIRGINIA, FASMA

"“excessively I keep getting a billed for $50 which will not be paid.”"

— Trustindex.io review snippet for Foot & Ankle Specialists of Southwest VA (faaswva.com)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].