Salem VA Medical Center
Primary Care • Salem, VA
About
Salem VA Medical Center in Salem, VA is a Veterans Affairs facility offering primary care, internal medicine, family medicine, immunizations, and care coordination. The center provides a wide range of specialty services including cardiology, endocrinology, addiction and substance use care, blind and low vision rehabilitation, and emergency care available 24/7. Virtual visits may be available for select services.
Clinic Type
Primary Care
Address
Salem VA Medical Center, Salem, VA 24153-6404
Phone
Main Phone not provided on extract
katelyn.peters@va.gov
Opening Hours
Mon-Sun 24/7
Telehealth
Virtual visits may be available
Emergency Care
Salem VA Health Care System emergency department is open 24 hours a day, 7 days a week.
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the main hours for service?
Service Hours listed as 7:45 a.m. to 4:00 p.m. on weekdays for many services; some locations show 24/7 for facility hours and others show Closed on weekends.
Is the emergency department available 24/7?
Yes, the Salem VA Health Care System emergency department is open 24 hours a day, 7 days a week.
Can I visit in person or by appointment only?
Visit our office, by appointment only or with or without an appointment depending on service; virtual visits may be available.
Is there telehealth available?
Virtual visits may be available.
How can I schedule, reschedule, or cancel an appointment?
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com / TrustReviewers.com: 4.2/5 (133)
- Momentary Labs (CMS HCAHPS data): 5/5 (397 (CMS HCAHPS based))
- Medicals-Health.com: 4.5/5 (14)
Patients praise
- Professional and knowledgeable medical staff
- Clean and well-maintained facilities
- Strong nurse and doctor communication in many instances
- Some patients describe highly positive, family-like care experiences
Common complaints
- Difficulty contacting specific clinics or scheduling appointments
- Long wait times for procedures and in the ER
- Concerns regarding staff attentiveness or communication in specific departments (e.g., mental health, ER)
- Frustration with administrative processes affecting benefits or payments
"At Salem you are treated like a member of their family."
— Patient review on TrustReviewers.com"most staff couldn't care less if anything happened to the patients.. on 2 occasions when the alarm on the door went off... it took way too long before any of them decided to go check it out"
— Patient review on MedicalRecords.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ‘VA Gave Me A New Lease On Life’ 93-Year-Old Virginia Veteran Home And Thriving After VA Treatment | VA Salem Health Care | Veterans Affairs — Aug 21, 2025
- Salem VA to make upgrades to health care infrastructure — Feb 19, 2026
- Salem VA Health Care System receives funding for continued infrastructure improvements | Local News | smithmountaineagle.com — May 18, 2026
- Salem VA Health Care System receives top scores in latest CMS hospital ratings | Local News | smithmountaineagle.com — Sep 5, 2025
- Salem VA earns 5 stars in quality ratings — Sep 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other primary care clinics in Salem, or search the full directory by insurance, ratings, and more.