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Salem VA Medical Center

4.2 out of 5 · 133 reviews

Rheumatology • Salem, VA

About

Salem VA Medical Center in Salem, VA is a Veterans Affairs facility offering rheumatology services for conditions including arthritis, Crohn's disease, gout, and lupus. Rheumatology appointments are available by referral from a primary care provider, with service hours matching the facility's operating schedule.

Clinic Type

Rheumatology

Address

1970 Roanoke Boulevard, Salem, VA 24153-6404

Phone

Main Phone not provided in extracted text

Email

katelyn.peters@va.gov

Opening Hours

Mon-Sun 24/7

Emergency Care

Emergency care available; Salem VA Health Care System emergency department open 24 hours a day, 7 days a week

Services Offered

  • Rheumatology

Insurance & Payment

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Languages Spoken

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FAQs

What are the rheumatology service hours?

The service hours are the same as our facility hours.

How do I schedule, reschedule, or cancel an appointment?

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

What conditions do rheumatology treat?

Common rheumatic illnesses include arthritis, Crohn's disease, gout, lupus.

Can I visit the rheumatology clinic without an appointment?

Visit our office, by appointment only.

What should I do in case of an emergency?

In an emergency, call 911 or go to the nearest VA or non-VA emergency department. We provide immediate treatment for serious, life-threatening health emergencies.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • MedicalRecords.com / TrustReviewers.com: 4.2/5 stars (133 reviews)
  • Momentary Labs (based on CMS HCAHPS data): 5/5 stars (397 surveyed patients)

Patients praise

  • High overall patient satisfaction ratings (often reported as 5 stars or above VHA averages)
  • Strong positive feedback for nurse and doctor communication
  • Efficient and clean facility environment
  • High trust levels among Veterans served

Common complaints

  • Difficulties with scheduling and contacting specific clinics, such as orthopedics
  • Concerns regarding staff attentiveness and communication in certain departments (e.g., psychiatry, ER)
  • Occasional dissatisfaction with administrative processes related to benefits and documentation

"I can't say enough about this VA hospital... At Salem you are treated like a member of their family."

— TrustReviewers.com

"I have come across some really great people that work and volunteer there, for sure! At the same time, the psych dept could use some work!"

— MedicalRecords.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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