Salem Hospital Urology Service
Urology • Salem, MA
About
Salem Hospital, part of Mass General Brigham (North Shore Physicians Group), is a nonprofit hospital system headquartered in Salem, MA. It operates as part of the North Shore Medical Center network and lists urology among its clinical services through its broader Mass General Brigham affiliate network. Key details: - Location: Salem, Massachusetts (HQ), United States - Type: Nonprofit hospital system - Industry: Hospitals and Health Care - Affiliations: Mass General Brigham; North Shore Medical Center; North Shore Physicians Group - Contact: +1 978-741-1200; emails for web inquiries: contactnsmcweb@partners.org - Employees: ~768 (up 5.9% YoY) - Open roles include RN, technologist, surgical, and mental health positions - Website: salem.massgeneralbrigham.org Note: The page references the broader NSMC/NSPG network; it does not provide specific details about a standalone “Urology Service” at Salem Hospital.
Clinic Type
Urology
Address
Salem, Massachusetts 01970, US
Phone
978.741.4133
lfruggiero@partners.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Salem Health Urology, Salem, OR): 0 (0 ratings shown / no reviews listed) (0)
- WebMD (Dr. Noel Defelippo, Salem, MA): 4.0 out of 5 (12 ratings)
- Vitals (Dr. Thomas E. Kingston, Salem, MA): 4.3 out of 5 (32 ratings (6 written reviews shown))
- WebMD (Dr. Jaffer Bashey, Salem, OR): 4.5 out of 5 (10 ratings (2 reviews shown))
- WebMD (Dr. David Elkins, Salem, OR): 3.5 out of 5 (11 ratings)
- US News (Urologists at Salem Hospital, Salem, OR): Patient Experience: 4/5 (US News summary) (23 reviews)
- Yelp (Urology Consultants of the North Shore, Salem): Not stated in snippet (review text indicates operational delays) (Not stated in snippet)
Patients praise
- Clear explanations of conditions and treatments
- Thorough exams/clear instructions
- Caring/down-to-earth professionalism and good follow-up
- Courteous staff
Common complaints
- Rushed visits / questions not answered
- Wait times and being late
- Unprofessional/rude staff (customer service complaints)
- Some lower ratings (e.g., 3.5) on urologist review pages
"“Explained my diagnosis and his recommendations in clear language both before and after surgery.”"
— Vitals: Dr. Thomas E. Kingston page"“I felt rushed with my visit and some of my questions were not answered.”"
— Birdeye/Google review recap for Urology Consultants of the North Shore, Inc."“This office needs a better phone system ASAP!! just waited 20 min. for my call to be answered & the women was absolutely rude!”"
— Birdeye/Google review recap for Urology Consultants of the North Shore, Inc.Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Salem Hospital introduces new treatment for metastatic prostate cancer — May 4, 2026
- Residents raise concerns over insurance, consolidation in Salem Health, Santiam deal - Salem Reporter — Apr 22, 2026
- Salem Health, Santiam Hospital Merger: Insurance Concerns Rise for Regence Members - News Usa Today — Mar 7, 2026
- Welcoming the da Vinci 5 to our operating room — Jun 24, 2026
- Salem Health Announcement - Santiam Hospital — Jan 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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