Pediatrics/Children's Health Services
Pediatrics • Salt Lake City, UT • multiple locations
Clinic Type
Pediatrics
Address
Locations throughout Salt Lake Valley; Primary Children’s Hospital campus; Lehi Primary Children’s Hospital; West High School school-based health center
Phone
+18015812668
patientbilling@hsc.utah.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- University of Utah Health (Dr. Clinton Sheffield): 4.8/5 (128 reviews) (128 reviews)
- University of Utah Health (Dr. Elizabeth Smith): No overall rating provided, but overwhelmingly positive sentiment (64 reviews)
- University of Utah Health (Dr. Molly Doose): 4.9/5 (127 reviews) (127 reviews)
- Primary Children's Hospital Wound Care (Birdeye): 5.0/5 (15 reviews)
- Shriners Children's Salt Lake City: 98.6% satisfaction rating (N/A)
Patients praise
- High satisfaction with individual pediatricians and specialists, often described as thorough and knowledgeable
- Compassionate, child-friendly communication styles noted by many parents
- Strong clinical skill and proactive care for complex or chronic conditions
- High satisfaction rates reported at specialized facilities like Shriners Children's
Common complaints
- Long wait times for appointments and in clinic waiting areas
- Communication gaps between medical staff and departments
- Perceived lack of empathy or professional rudeness from some staff members
- Administrative frustrations regarding billing, scheduling, and medical records access
- Instances of rushed consultations where concerns felt dismissed
"Dr. Smith is, without question, the very best pediatrician we could ask for... You never feel rushed - she listens closely, answers every question... and truly partners with you in your child's care."
— University of Utah Health - Dr. Elizabeth Smith patient reviews"I'd rather die than go back to Primary Children's Hospital."
— Trustburn - Primary Children's Medical Center reviews"Spent six hours in the ER with my son, and unfortunately, it was a highly disorganized and distressing experience... The behavior of the doctors has been both rude and unprofessional."
— Wanderlog - Primary Children's Hospital reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other pediatrics clinics in Salt Lake City, or search the full directory by insurance, ratings, and more.