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Psychiatrists and Psychiatric Nurses in San Gabriel, CA

Psychiatry • San Gabriel, CA

Clinic Type

Psychiatry

Address

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Phone

+12133352240

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Ken Nguyen): 4.9/5 (70 reviews)
  • Healthgrades (Dr. Zhong Ye-Bates): 5.0/5 (1 review)
  • Vitals (Dr. Shao H. Ye): Not specified (overall negative) (3 reviews)
  • Healthgrades (Dr. Carl Marusak): 5.0/5 (1 review)
  • Zocdoc (Monica Keo, MSN, PMHNP-BC): 2.63/5 (16 reviews)

Patients praise

  • Professional and respectful bedside manner for some providers
  • Telehealth availability mentioned as a convenience
  • Detailed explanation of conditions for some patients

Common complaints

  • Long wait times (1.5 to 2 hours)
  • Poor office communication and staff attitude
  • Perceived lack of care and transactional approach (factory-like, mass production)
  • Concerns over billing practices and refusal of administrative tasks without additional payment

"His visits consist of sitting down, as he is already writing your refill prescriptions and then he's done with you... He's got rows of chairs lined up with people, like a mass production line in a factory."

— Vitals patient review for Dr. Shao H. Ye

"Ken Nguyen is professional physician... He me in a results of my exams and my stomach problems. Very with his service. I ! Thank you Doctor"

— Healthgrades patient review for Dr. Ken Nguyen, MD

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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