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Gastroenterologists in San Jose, CA

4.8 out of 5 · 593 reviews

Digestive Health • San Jose, CA

Clinic Type

Digestive Health

Address

—

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News/Various: 5/5 (282 ratings) (282 ratings)
  • Birdeye: 4.9/5 (272 ratings) (272 ratings)
  • WebMD: 5.0 (25 ratings) (25 ratings)
  • Healthgrades: 4.7/5 (7 ratings) (7 ratings)
  • Healthgrades: 3.3/5 (11 ratings) (11 ratings)
  • Medical News Today/Healthgrades: 3.0/5 (21 ratings) (21 ratings)

Patients praise

  • high level of medical knowledge and expertise
  • clear communication of treatment plans
  • caring, compassionate, and attentive bedside manner
  • effective diagnostic procedures and outcomes

Common complaints

  • rude, incompetent, or unresponsive office staff
  • poor communication and scheduling difficulties
  • perceived doctor ego or lack of bedside manner in specific instances

"Dr. Nguyen is the real deal. I could tell immediately since I have been doing my research regarding my condition... It was such a fresh air compared to the other 4 Gastros I have had who seemed to be out of their league..."

— WebMD Review of Dr. Michelle Nguyen

"Stay far away from Dr. Balaa. His staff is rude and incompetent... The doctor has a huge ego... If something does go wrong, he blames the patient."

— Healthgrades Review of Dr. Marwan Balaa

"Dr. Shieh is an excellent physician; however, my experience with her office staff has been very disappointing. The staff have been consistently unresponsive, discourteous, and careless..."

— Birdeye Review of Dr. Eugenie Shieh

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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