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Chronic Pain Management Program at San Jose Medical Center

4.5 out of 5 · 2,220 reviews

Pain Management • San Jose, CA

About

The Chronic Pain Management Program at San Jose Medical Center in San Jose, CA offers pain medicine services by referral only. The program provides three levels of care including self-care support, care management, and pain management interventions tailored to individual impairment levels, with services available Monday through Friday from 7:30 a.m. to 5 p.m.

Clinic Type

Pain Management

Address

Building 6 275 Hospital Pkwy, Suite 470 San Jose, CA 95119

Phone

408-972-3364

Email

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Opening Hours

Monday through Friday, 7:30 a.m. to 5 p.m.

Services Offered

  • Pain Medicine Clinic
  • Chronic Pain Management Program
  • Self-Care Support
  • Care Management

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.6/5 stars (2,055 reviews)
  • Yelp: 2.7/5 stars (165 reviews)
  • Healthgrades: 67% (recommendation rate) (N/A)

Patients praise

  • many providers described as knowledgeable, kind, and attentive to patient needs
  • some patients appreciate the thoroughness and clear explanations provided during care journeys
  • positive experiences with patient advocates who help navigate treatment plans

Common complaints

  • reports of dismissive or invalidating bedside manner by some providers
  • frustration with communication or lack of perceived empathy from specific staff members
  • complaints regarding long wait times and administrative interactions

"The doctor was extremely helpful. Addressed the concern. Took time to explain the further options and reference was made for further tests. Very considerate and extremely caring."

— Birdeye User Review

"She repeatedly gaslighted me, saying I’m not exhibiting symptoms I know I have. ... her behavior felt dismissive and uncaring."

— Healthgrades User Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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