Primary Care at San Juan Capistrano Medical Offices
Family Medicine • San Juan Capistrano, CA
About
Primary Care at San Juan Capistrano Medical Offices in San Juan Capistrano, California provides comprehensive primary care including preventive services, treatment for acute illnesses, and chronic condition management. The department offers immunizations, health screenings, care for common illnesses and injuries, management of conditions like high blood pressure and diabetes, and lifestyle counseling, with coordination to specialists and mental health clinicians when needed.
Clinic Type
Family Medicine
Address
30400 Camino Capistrano, 2nd Floor, San Juan Capistrano, CA 92675
Phone
1-833-574-2273
directoryupdate@kp.org
Opening Hours
Monday through Friday, 8:30 a.m. to 5 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for scheduling or contacting the clinic?
Monday through Friday, 8:30 a.m. to 5 p.m.
How can I reach the clinic for appointments, cancellations, messages, or urgent/after-hours advice?
Call 1-833-574-2273 (Toll free).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye/Google aggregate: 4.0 out of 5 stars (72 reviews)
- Birdeye/Google aggregate (Pharmacy): 4.4 out of 5 stars (14 reviews (Pharmacy department))
Patients praise
- Efficient and timely laboratory services and pharmacy experience
- Compassionate, knowledgeable, and attentive medical providers
- Clean, well-maintained facility environment
- Helpful and professional support staff generally noted by patients
Common complaints
- Serious allegations regarding misdiagnosis and standard of care issues
- Occasional reports of unfriendly or uncaring staff members
- Some frustration with wait times, despite generally positive feedback in this area
"Dr. Jeff Tracy is as on time as his friendly manner allows for; thorough examination and charting; genial manner and sincere care about my health make the appointment a pleasure."
— Patient review, Birdeye"Dr. Wong failed after six appointments to diagnosis my husband’s cancer. ... The devastation of our lost is immeasurable."
— Patient review, Unilocal"I love Kaiser! I am pretty sure I have never waited more than 10 minutes for any appointment or blood drawing (no appointment). Everyone is exceptionally friendly."
— Patient review, LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- San Juan Capistrano Medical Offices - Kaiser Permanente — Feb 24, 2026
- Paloma Medical Group | Multi-Specialty Group | Top Physicians — Apr 7, 2022
Information sourced from the clinic's website as of July 11, 2026.
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