Primary Care at San Juan Capistrano Medical Offices
Primary Care • San Juan Capistrano, CA
About
Primary Care at San Juan Capistrano Medical Offices in San Juan Capistrano, CA provides comprehensive primary care including preventive services, treatment for acute illnesses, and chronic condition management. The department offers internal medicine and family medicine care for patients of all ages, along with immunizations, health screenings, lifestyle counseling, sports physicals, and mental health screenings.
Clinic Type
Primary Care
Address
30400 Camino Capistrano, 2nd Floor, San Juan Capistrano, CA 92675
Phone
1-833-574-2273
directoryupdate@kp.org
Opening Hours
Monday through Friday, 8:30 a.m. to 5 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the Primary Care Department hours?
Monday through Friday, 8:30 a.m. to 5 p.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Kaiser Permanente facility): 4 out of 5 stars (72 reviews) (72)
- Healthgrades (Dr. Craig Albert): 4.5 out of 5 stars (48)
- Healthgrades (Dr. Ralf Reuland): 5 out of 5 stars (10)
Patients praise
- Highly professional and attentive physicians who listen to concerns
- Clean and well-maintained facility environment
- Efficient lab services and generally swift check-in processes
- Compassionate and thorough care from many providers
Common complaints
- Occasional long wait times for appointments and at reception
- Some reports of feeling rushed during appointments
- Inconsistent customer service at the pharmacy and with some reception staff
- Isolated complaints about individual staff members being rude or uncaring
"Dr. Alanis is so wonderful in taking time to listen to my questions and answering them... I appreciate having him as my primary physician."
— Patient review, Birdeye"Dr. Gonzalez is incredibly thorough, knowledgeable, and genuinely invested in his patients’ well-being. He took the time to listen to all of my concerns..."
— Patient review, MemorialCare website"I do feel rushed a lot of the time with the doctors. But I can’t really blame them for that... Sometimes the waiting time is a little ridiculous considering I go for appointments not walk ins."
— Patient review, UnilocalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Trung Pham, MD – Santa Ana, CA | Internal Medicine — Feb 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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