Paloma Medical Group
Sleep Medicine • San Juan Capistrano, CA
About
Paloma Medical Group in San Juan Capistrano, California offers pulmonology, sleep medicine for adults and children, and family medicine services. The clinic is located at 31671 Rancho Viejo Road, Suite 101.
Clinic Type
Sleep Medicine
Address
Paloma Medical Group, 31671 Rancho Viejo Rd, Suite 101, San Juan Capistrano, CA 92675
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau: B- (1 complaint filed)
- Vitals: Various individual provider ratings ranging from ~3.7 to 4.8 out of 5 stars (Ratings for 14 individual providers listed)
Patients praise
- Professional and dedicated staff members
- Doctors who listen well and are compassionate
- Efficient rooming process and low wait times mentioned by some patients
- Helpful and respectful care, particularly for patients with language barriers
Common complaints
- Difficulty reaching doctors and staff for urgent needs or medication issues
- Concerns regarding office communication and follow-up on tests
- Issues related to the transition to concierge care models
- Failure to respond to complaints filed with the Better Business Bureau
"My mother has been trying to get in contact with Dr Chang for 4 days since her medication ran out... She's left 4 messages with the..."
— MapQuest user review"The doctor and her assistant is very polite, patient for understanding everything I talk . My ingles is limited but they make me felling respect and including."
— Zocdoc user review"Dr. Chang and his teams are great! Even though I arrived earlier than the appointment time, they don't keep me waiting."
— Paloma Medical Group website testimonialSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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