Telehealth Services - Teladoc - Health Net
Telehealth Services • San Simeon, CA • Since 1979
About
Summary: It serves about 3 million California members with health plans for individuals, families, businesses, Medicare, and Medi-Cal, supported by a network of 85,000 providers and 3,000+ employees. Key facts: headquarters in Woodland Hills, CA; public-facing health coverage through Health Net entities (Health Net of California, Health Net Life Insurance Company, Health Net Community Solutions, Inc.); Centene acquisition history; IPO in 1991; NC/CA operations with multiple U.S. offices. Note on user query: - Check Health Net member portal or coverage terms for Teladoc availability and any related telehealth benefits. - Verify provider networks and service areas for Telehealth in San Simeon, CA. - Contact Health Net customer service for location-specific telehealth options and coverage details.
Clinic Type
Telehealth Services
Address
Woodland Hills, California 91367, US
Phone
1-800-TELADOC (835-2362)
help@epayment.center
Opening Hours
24/7 for medical appointments via Teladoc; Behavioral health 7 days a week from 7:00 a.m. to 9:00 p.m. Pacific time
Telehealth
Teladoc telehealth services available to Health Net members; 24/7 access for medical visits; behavioral health by appointment 7 days a week; visits by phone or video; U.S. board-certified providers; services in all 50 states, Washington DC, Puerto Rico
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What can Teladoc treat?
Non-emergency medical conditions; mental health; cold/flu, sinus infections, stomach bugs, allergies, depression, etc.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): 4.25/5 (average of 2,026 reviews) (2,026)
- Trustpilot: 4.7/5 (40,825)
- ComplaintsBoard: 1.0/5 (137 (complaints))
Patients praise
- Convenience and speed of access to care for non-emergency issues
- Ease of scheduling appointments via app, website, or phone
- Positive experiences with professional and attentive providers for some patients
- Helpful for mental health support and general medical advice when in-person care is unavailable
Common complaints
- Difficulty or inability to treat specific medical conditions, leading to redirection to in-person urgent care
- Perceived lack of value when consultations do not result in desired outcomes (e.g., no prescription, no effective advice)
- Inadequate or poor customer support, including long response times and difficulty obtaining refunds
- Technical issues with the app, including slow performance and connectivity problems during video calls
- Reports of unprofessional behavior or rushed consultations by providers
"This service has to be the biggest scam I’ve ever experienced... They get a doctor on the phone just to tell you 'oh yeah, I can’t treat that. Go to urgent care.' So I pay my copay... just to be told to go somewhere else."
— Trustpilot User Review"My experience was overwhelmingly positive. I received a callback from the doctor within a few minutes of requesting an appointment. My doctor was pleasant and listened carefully to my situation."
— Better Business Bureau User ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Health Net Providing Special Assistance to Members and Providers Affected by the Pack Fire in California - Health Net's Newsroom — Dec 11, 2025
- Health Net Providing Special Assistance to Members and Providers Affected by TCU Lightning Complex Fires in California — Sep 23, 2025
- Health Net Providing Special Assistance to Members Affected by the Atmospheric Rivers Due to the “2025 Late December Storms” in Los Angeles, Orange, Riverside, San Bernardino, San Diego, and Shasta Counties - Health Net's Newsroom — Dec 30, 2025
- 2025-07-31 Health Net Providing Special Assistance to Members and Providers Affected by Atmospheric Rivers in Humboldt, Mendocino, Modoc, Napa, Shasta, Sonoma, and Trinity Counties | Health Net — Jul 31, 2025
- [PDF] DSNP-Provider-Directory-EN.pdf - Community Health Choice — Jan 7, 2026
Information sourced from the clinic's website as of July 10, 2026.
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