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Internal Medicine - Sanford - FirstHealth

4.6 out of 5 · 670 reviews

Internal Medicine • Sanford, NC • Since 1995

About

Summary: FirstHealth of the Carolinas is a nonprofit health system based in Pinehurst, NC, offering comprehensive medical and surgical services across multiple specialties, including internal medicine. The system operates via affiliated facilities and has a presence in several North Carolina locations (HQ in Pinehurst; Sanford/BeechTree Drive location mentioned) with other offices statewide. It employs about 1,110 staff and reports annual revenue in the $2B–$5B range. Services span core hospital care, oncology, cardiology, orthopedics, neurosurgery, hospice/home health, and related patient support (discharge planning, ED services). For "Internal Medicine - Sanford," the Sanford location is part of FirstHealth’s network, likely providing primary care/internal medicine services within the Sanford area.

Clinic Type

Internal Medicine

Address

709 C Wicker Street, Sanford, NC 27330

Phone

919-777-2704

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Primary Care

Insurance & Payment

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Languages Spoken

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FAQs

What are the service lines at Internal Medicine - Sanford?

Primary Care

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • FirstHealth provider profile (Kim Finlay-Tozzi, M.D.): 4.8 / 5 (434 Reviews)
  • FirstHealth provider profile (Lakshmi Madduru, M.D.): 4.3 / 5 (212 Reviews)
  • Birdeye (FirstHealth Family Medicine - Sanford): 3.3 / 5 (24 reviews)

Patients praise

  • High patient ratings for some FirstHealth Internal Medicine providers in Sanford (e.g., 4.8/5 and 4.3/5)
  • Patients describe clinicians as thorough, pleasant, listening/caring, and having good bedside manner
  • Staff/front-desk and check-in experiences described as friendly/efficient in some reviews

Common complaints

  • Reports of rushed appointments where patients felt unable to fully explain concerns
  • Complaints about perceived inadequate care/treatment decisions and record/communication issues (in related FirstHealth settings)
  • Low overall rating for at least one FirstHealth clinic listing on a review site (3.3/5), alongside strongly negative narratives

"“It felt very rushed like she needed me out the door and leaving and I couldn't explain things.”"

— FirstHealth provider profile page for Lakshmi Madduru, M.D.

"“I have never went to hospital and left after I told the Doctor I was in a lot of pain, that was not right.”"

— FirstHealth provider profile page for Lakshmi Madduru, M.D.

"“FirstHealth Family Medicine - Sanford has a 3.3 star rating with 24 reviews.”"

— Birdeye listing for FirstHealth Family Medicine - Sanford (review summary)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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