Santa Cruz, CA Orthopedists | Sutter Health Doctors
Orthopedics • Santa Cruz, CA
Clinic Type
Orthopedics
Address
—
Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health (Dr. Wilson C. Lai): 4.9/5 (67 reviews) (67)
- Sutter Health (Dr. Thomas J. Welle): 4.9/5 (381 reviews) (381)
- US News (Dr. Raj S. Kullar): 5/5 (229 reviews) (229)
- US News (Dr. Christopher Summa): 5/5 (43 reviews) (43)
- WebMD (Dr. James Spiegel): 4.0/5 (7 ratings) (7)
- WebMD (Dr. Eric Hohn): 5.0/5 (14 reviews) (14)
Patients praise
- High star ratings for many individual orthopedists
- Frequent praise for individual physicians being caring, knowledgeable, and skilled in procedures
- Compassionate and attentive nursing staff at surgical centers
- Clear communication of conditions and treatments by many doctors
- Comfortable facility accommodations
Common complaints
- Billing and insurance verification issues
- Difficulties with scheduling and long wait times for appointments
- Perceived poor communication and bureaucracy in patient grievance processes
- Some patients report perceived lack of accountability and rude customer service staff
"Dr Hohn is the best! Listens, shows concern, is thorough, and he's very knowledgeable in his work. Thank you!!!"
— WebMD (Dr. Eric Hohn)"The man is arrogant... wrecked my whole retirement one in 1 million isn’t even good. Don’t use this doctor. He’s he’s too old out of touch."
— WebMD (Dr. James Spiegel)"My issue is with their billing and scheduling. I had a CT scan that their staff did not verify my health insurance... Sutter refused to submit this and now we are out thousands of dollars."
— Better Business Bureau (Sutter Health)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Janet Wang | Hematologist in Santa Cruz, CA | Sutter Health — Jun 30, 2026
- Benjamin L Silva, PA-C | Urgent Care in Santa Cruz, CA | Sutter Health — Jun 11, 2026
- Erica L Brown, PA-C | Urgent Care in Santa Cruz, CA | Sutter Health — Jun 11, 2026
- Leila Kramer, MPH | Urgent Care in Santa Cruz, CA | Sutter Health — Jun 11, 2026
Information sourced from the clinic's website as of July 10, 2026.
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