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Medical Arts Optical and Hearing

4.2 out of 5 · 13 reviews

Audiology • Sault Sainte Marie, MI

About

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Medical Arts Optical and Hearing in Sault Sainte Marie, Michigan has served the community since 1946, offering hearing evaluations, hearing aids, hearing aid repairs, ear wax removal, and optical services. The practice provides customized hearing solutions with digital hearing aid technology and comprehensive follow-up care, including counseling for hearing loss and tinnitus.

Clinic Type

Audiology

Address

1908 Ashmun St, Sault Sainte Marie, MI 49783

Phone

(906) 632-2289

Email

melaniebea@aol.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.melaniecookhearingaids.com/

Services Offered

  • Hearing testing
  • Hearing aid fitting
  • Hearing aid repairs
  • Ear wax removal
  • Hearing protection
  • Optical services
  • Online hearing test
  • Hearing loss treatment
  • Helping a loved one with hearing loss

Technology & Equipment

  • omega-ai

Team

  • Melanie Cook — Owner/Professional

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • awards page exists
  • https://www.melaniecookhearingaids.com/hearing-aids/technologies/omega-ai/
  • awards page on site

Social Media

YoutubeFacebook

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.2 out of 5 stars (13 reviews)

Patients praise

  • Generally positive rating on Birdeye platform
  • Staff described as knowledgeable, friendly, and helpful by some patients
  • Competitive pricing mentioned in testimonials

Common complaints

  • Complaints regarding customer service experiences with eye glass supplier services
  • Reports concerning the owner's bankruptcy process

"Knowledgeable, friendly, helpful and good prices. I highly recommend the optical services. I did not use the hearing aid services."

— Melanie Cook Hearing Aids Testimonials page

"THE worst experience ever with an eye glass supplier. Be careful because Melanie Cook, the owner, has been going through a bankruptcy process for a few years."

— Yelp, Yahoo Local, MapQuest user reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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