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Orthopedics | Mount Sinai - New York

4.6 out of 5 · 208 reviews

Orthopedics • Scarsdale, NY

About

Mount Sinai Doctors-Westchester in Scarsdale, NY offers orthopedic care for musculoskeletal conditions affecting the neck, back, and upper and lower extremities. The practice provides orthopedic evaluation, X-rays, cast treatment, steroid injections, and referrals for advanced imaging, physical therapy, surgery, and pain management, with access to a multidisciplinary team under one roof.

Clinic Type

Orthopedics

Address

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Phone

+18006374624

Email

conciergemembership@mountsinai.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopedics

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: positive

  • General aggregated business data: 4.6/5 (208 patient reviews (aggregated across location services))
  • Zocdoc (specific to Dr. Paul Ragusa): 4.9/5 (58 patient reviews)

Patients praise

  • Professional and skilled medical staff
  • Thorough and informative patient consultations
  • Efficient appointment scheduling and wait times for many patients
  • Clean and well-maintained office environment
  • Clear communication and helpful bedside manner

Common complaints

  • Administrative issues regarding paperwork handling
  • Communication difficulties with front desk/registration staff
  • Occasional loss of patient forms

"Overall an excellent experience. I was in a considerable amount of pain when I scheduled the appointment. The front desk staff were polite and efficient. I was seen within 15 minutes of my scheduled appointment. The X-ray tech was gentle and friendly. Dr. Ragusa was exceptional. Great bedside manners, clear and thorough with his analysis and recommendations for next steps. Allowed ample time and consideration to my questions and concerns."

— Zocdoc (Dr. Paul Ragusa)

"About two weeks ago I dropped off my forms for life insurance... the blonde woman in the middle in registration... lost my forms, after that I call at least 3 times and a few mycharts message, no response back."

— Aggregated review platform

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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