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Schertz Cibolo Emergency Clinic

4.7 out of 5 · 420 reviews

Emergency Medicine • Schertz, TX

About

Schertz Cibolo Emergency Clinic is an Emergency and Relief Services medical facility in Schertz, Texas, offering 24/7 emergency care with diagnostic imaging and lab services. It operates with a small team and has multiple contact numbers, including (210) 202-1123 and (210) 474-0365. The clinic is privately held, headquartered at 4825 FM 3009, Ste 200, Schertz, TX 78154, and is part of Schertz Health. Website: schertzhealth.com.

Clinic Type

Emergency Medicine

Address

4825 FM 3009, Ste. 200, Schertz, TX 78154

Phone

210-202-1123

Email

admin@scherthhealth.com

Opening Hours

Open 24 hours a day, 7 days a week, 365 days a year

Telehealth

(not listed)

Emergency Care

Emergency Medicine, 24/7 emergency services

Services Offered

  • diagnostic imaging (CT, Ultrasound, X-ray)
  • full service lab
  • medical treatment for minor to major emergencies
  • 24/7 operation
  • emergency room capabilities typically hospital-based
  • treatment for all ages

Technology & Equipment

  • CT
  • Ultrasound
  • X-ray
  • lab diagnostics

Team

  • Dr. Rayfield, not specified — Noun the front desk? (example from reviews)

Insurance & Payment

  • (not explicitly listed)

(not listed)

Languages Spoken

  • (not listed)

FAQs

What are the clinic’s hours?

Open 24 hours a day, 7 days a week, 365 days a year.

Awards & Accreditations

  • (not listed)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.7 out of 5 stars (based on 420 reviews) (420 reviews aggregate)
  • Apple Maps: 3.3 out of 5 stars (Not explicitly stated total count)

Patients praise

  • compassionate and professional staff
  • short waiting times and prompt service
  • thorough and clear communication regarding treatment plans
  • clean and organized facility environment
  • positive experiences with specific medical providers

Common complaints

  • occasional reports of rude or dismissive staff or physician behavior
  • inaccuracy in diagnosis or assessment in some instances

"Absolutely love this place. Lady was absolutely amazing. Came in an emotional wreck and left with some peace of mind. Appreciate all the workers there thank you.💕"

— Patient review on Birdeye

"If I could give a zero I seriously would. Dr. Castillo was my daughter's physician last night and he was rude, very dismissive and completely inaccurate on my daughter's diagnosis and assessment."

— Patient review on Apple Maps

"This clinic did an amazing job! The front desk was kind. The entire process was quick and efficient. Overall this was a great experience! Also it’s very tidy!"

— Patient review on clinic website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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