
Pediatrics in Scranton, PA - ProviderMatch - Geisinger
Pediatrics • Scranton, PA
Clinic Type
Pediatrics
Address
5 Morgan Highway, Suite 8, Scranton, PA 18508
Phone
800-275-6401
geisingercareers@geisinger.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Video Visits Available
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Geisinger ProviderMatch: Average ratings for individual pediatric providers typically range between 4.4 and 4.9 stars out of 5 across Geisinger's ProviderMatch platform. (Individual providers typically have between 30 and 80+ ratings.)
- Vitals: 4.8 out of 5 (31 ratings, 17 written reviews)
- WebMD: 5.0 out of 5 (66 ratings, 1 review)
Patients praise
- highly regarded and trusted physicians
- providers are responsive to patient portal messages
- compassionate and thorough care from doctors and nurses
- providers take time to listen to concerns
Common complaints
- rude or unhelpful front desk staff
- concerns about facility cleanliness, particularly bathrooms
- excessive or annoying appointment reminders
- perceived lack of sick vs. well child waiting area signage
- difficulties securing timely appointments for sick children
"[Provider] addressed our concerns and order testing. She is the best pediatrician a mom of 6 can ask for."
— Geisinger ProviderMatch"I absolutely love Dr. Rickard and trust her with my children’s health. She always takes her time during the visits and is very responsive to messages on the patient portal. I do however want to mention a few things about the Geisinger office that have nothing to do with the provider. The office: could be cleaner, the bathroom is filthy."
— LocalityBiz"The Drs. Are great, but the front desk staff are rude. They are not helpful and are extremely deterrent. They definitely need training again on professionalism."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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