Maternal and Family Health Services
Women’s Health • Scranton, PA • Since 1971
About
Summary: Maternal And Family Health Services, Inc. (MFHS) is a private, nonprofit health and human services organization based in Wilkes-Barre, PA, founded in 1971. It serves Northeastern Pennsylvania with programs for women and children, including WIC Nutrition, Family Planning, Maternity Services, Nurse-Family Partnership, and SafeTeens. MFHS operates 8 offices across the region, including Scranton (location: 640 Madison Ave, Scranton, PA 18510). The organization employs about 84 staff, with annual revenue around $10 million. MFHS focuses on information, education, and quality care to meet health and nutrition needs. Key contact: info@mfhs.org; main phone: (570) 273-1288.
Clinic Type
Women’s Health
Address
15 Public Square, Suite 600, Wilkes-Barre, Pennsylvania 18701, US
Phone
570-273-1288
lmcphatter@mfhs.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Current Offers
Gold Winner for Women’s Health in Times Leader Best of the Best 2026
FAQs
What services does MFHS offer?
MFHS offers a range of women’s health and family health services including reproductive health, breastfeeding support, teen reproductive health, birth control, hormone treatment, pregnancy care, GYN/reproductive health, WIC nutrition, nurse-family partnership, dental care, and behavioral health care.
How can I talk to a care navigator today?
Call (570) 273-1288 to talk to a care navigator.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Aggregate review platforms: Varied, with some aggregated sources citing 4.6/5 based on collected data; however, qualitative reviews show mixed individual experiences. (80 reviews (specific to one location); other platforms have fewer individual patient-focused reviews.)
Patients praise
- Staff are often described as friendly and helpful by many patients
- Appreciation for the essential health and nutrition services provided
- Welcoming and caring environment for some patients
- Patients value the consistency of seeing the same providers
Common complaints
- Long wait times for appointments and during visits
- Reports of rude or unprofessional behavior by some staff members
- Difficulty reaching the office via telephone
- Frustration with appointment scheduling and cancellations
"No matter what time a day what day of the week you will usually wait ATLEAST 20min past your appointment time ... don’t get me wrong the doctor is a peach but common that’s a little much."
— Patient Review (Scranton location)"Just as our team comes to know you throughout your pregnancy journey, you’ll become comfortable with our staff as well — and many of our patients comment about how much they love seeing the same friendly faces at each visit."
— MFHS Official WebsiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- In Scranton, state health secretary touts maternal and child health investments — Mar 13, 2026
- MFHS Hosts Annual Community Luncheon Honoring the Pennsylvania Women’s Health Caucus and the Indigo Spoon Foundation – MFHS — Nov 5, 2025
- LEGISLATIVE ROUNDUP: Over 3 years, Pa. invests more than $12M to help keep moms and babies healthy | Times Leader — Mar 15, 2026
- Maternal & Family Health Services announces new board officers | Times Leader — Feb 13, 2026
- Maternal & Family Health Services Closing Casa Guadalupe WIC Center – MFHS — Sep 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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