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Wendy J Lotts, MD

4.7 out of 5 · 51 reviews

Pediatrics • Shawneetown, IL

Clinic Type

Pediatrics

Address

Gurnee, IL 60031

Phone

1800-323-8622

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatrics

Team

  • Wendy J Lotts, Pediatrics — MD

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: positive

  • WebMD Care: 4.5 out of 5 stars (19 ratings) (19 ratings)
  • US News & World Report: 5 out of 5 stars (aggregate patient experience) (29 reviews)
  • Healthline: 2.3 out of 5 stars (3 reviews)

Patients praise

  • Patients frequently describe her as kind, caring, and compassionate
  • She is often noted for being thorough, intelligent, and a good listener
  • Many families have long-term loyalty to her practice, some spanning many years

Common complaints

  • Reports of office staff being unhelpful or difficult to deal with regarding refills or appointments
  • Occasional concerns regarding wait times or being rushed during appointments
  • Isolated complaints about tele-health or office policy frustrations

"Wendy Lotts is much more than just an MD for my children. She is a kind, patient, caring, thoughtful, intentional and compassionate human being."

— Vitals

"Love Dr Lotts. I do not enjoy dealing with the office staff. They are not helpful."

— Advocate Health Provider Profile

"Have been coming to the Gurnee office for 15 years. ... I will not let any of my kids be seen by Lotts anymore."

— WebMD Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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