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Carolina Ear, Nose & Throat - Sinus and Allergy Center, PA

ENT (Ear, Nose, and Throat) • Shelby, NC • 4 locations: Hickory, Lincolnton, Morganton, Lenoir locations

About

Carolina Ear, Nose & Throat – Sinus and Allergy Center, PA is a private medical practice based in Hickory, NC, with four U.S. offices (including Hickory and Lincolnton). It specializes in ear, nose & throat care, head & neck surgery, and hearing & balance, serving patients across related ENT fields. The practice has 17 employees, annual revenue around $13.8M, and current open role for an audiologist. Main contact: media@carolinaearnosethroat.com; main phone options listed. The Shelby, NC area is not indicated as a location for this practice in the provided data.

Clinic Type

ENT (Ear, Nose, and Throat)

Address

304 10th Ave NE, Hickory, NC 28601

Phone

(828) 322-2183

Email

hollys@carolinaearnosethroat.com

Opening Hours

Mon-Fri: 8:00am-5:00pm; Sat: 9:00am-12:00pm

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What are the office hours?

Mon-Fri: 8:00am-5:00pm; Sat: 9:00am-12:00pm (Hickory location mentioned).

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Zocdoc: 4.96/5 (for specific provider Dr. Luna Bailey) (89 reviews (for specific provider Dr. Luna Bailey))
  • BestProsInTown: Not explicitly quantified as a single average rating, though generally described as highly rated (103 reviews (for Morganton location))

Patients praise

  • Compassionate and professional medical staff and doctors
  • Doctors are frequently praised for listening well and providing thorough, personalized care
  • Efficient scheduling systems and clear communication of treatment plans
  • Welcoming office environment

Common complaints

  • Occasional reports of administrative or billing staff being unhelpful or difficult to work with
  • Some reports of wait times being longer than expected
  • Occasional feedback that some staff members may appear hurried

"Dr. Melon is honestly one of the best doctor's I've ever met... He was always patient with us an extremely nice."

— BusinessYab review (January 11, 2020)

"dr. harill is an awesome dr. but the staff here are not helpful specially the department that handle bills."

— Yelp review (July 2026)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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